211 Helpline Intern
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About the role
Description
Are you passionate about helping others and creating positive change? Join our 211 Helpline team and gain practical experience assisting individuals and families in accessing essential services and support.
As a 211 Intern, you will support individuals utilizing 211 navigate available resources, including housing assistance, food support, healthcare services, utility assistance, childcare, transportation, and more. In addition, you will develop knowledge of local health and human service programs, participate in outreach and community engagement activities, gain experience in client communication, problem-solving, and resource navigation, and contribute to projects that strengthen community access to services.
Requirements
- Individuals pursuing a Bachelor’s degree in Social Work, Psychology, Human Services, Sociology, or related fields
- Demonstrated interest/skills in human services
- Strong oral and written English language skills
- Working knowledge of computers and software programs