3PL HR & Admin Insurance, specialist

Job Purpose

To manage and coordinate day-to-day Medical and General Insurance activities within the Business Unit, including renewals, policy administration, claims, payments, and compliance with Corporate Insurance requirements.

Key Responsibilities

1. Insurance Renewal: Collect, review, validate, and consolidate Medical and General Insurance renewal data from relevant departments and submit it to the broker within the required timelines.
2. Policy Administration: Manage policy additions, deletions, endorsements, and coverage changes, ensuring accuracy and obtaining the required approvals.
3. Medical Insurance: Coordinate employee and dependent additions, deletions, class changes, eligibility updates, CCHI compliance, and medical insurance inquiries.
4. General Insurance: Handle Motor, Property, Marine, and other General Insurance requirements, including certificates, declarations, and policy updates.
5. Claims Management: Coordinate General Insurance claims, ensure proper documentation, follow up on outstanding cases, and escalate issues when required.
6. Invoices and Payments: Review insurance invoices, credit notes, and Statements of Account (SOA), and coordinate with Finance for timely payment processing.
7. Coordination and Compliance: Liaise with Corporate Insurance, brokers, and internal departments to ensure compliance with approved policies, SOPs, and procedures.
8. Reporting and Records: Maintain accurate insurance records, monitor outstanding matters, and provide regular updates and reports to Corporate Insurance.

Required Qualifications and Skills

• Experience in Medical and General Insurance operations.
• Knowledge of insurance policies, renewals, endorsements, and claims.
• Proficiency in Microsoft Office, particularly Excel.
• Good command of English and Arabic.