988 Crisis Services Clinician - GRAVEYARD SHIFT
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Skills
About the role
Description
988 Crisis Services Clinician — Graveyard Shift (Remote)
Make a life-saving impact when it matters most.
When the world is quiet, crisis doesn’t stop. As a Graveyard Shift 988 Crisis Services Clinician, you’ll be the trusted clinical leader supporting callers, chat, and text contacts during overnight hours—providing calm, expert guidance in moments of highest need.
This role is ideal for experienced clinicians who prefer nights, value autonomy, and thrive as the senior clinical presence during overnight operations.
Schedule Designed for Night Owls
- Graveyard Shift (GY): Thursday–Saturday, 12:00 AM – 8:00 AM
- Call Team assignment
- Fully remote (candidates must reside in WA, AZ, OH, or TX)
About the Program
988 Crisis Services provides free, confidential, telephone-based crisis support across King County and Washington State. Our mission is to foster resilience and wellbeing by connecting people to compassionate, accessible care—24 hours a day, 7 days a week. Overnight clinicians play a critical leadership role, ensuring safety and continuity of care during the most vulnerable hours.
Position Summary
The Crisis Services Clinician (988) is a qualified Mental Health Professional who oversees 988 Suicide & Crisis Lifeline contacts via phone, chat, and text. This role provides advanced risk assessment, clinical decision-making, and real-time consultation while supervising a multidisciplinary overnight team of clinical and paraprofessional staff.
Graveyard clinicians are relied upon for strong judgment, calm leadership, and confident decision-making during high-acuity situations.
Why Work the Graveyard Shift?
- Increased clinical autonomy and leadership responsibility
- Fewer competing demands and distractions
- Strong camaraderie with overnight teams
- Opportunity to make a meaningful impact during peak-risk hours
Key Responsibilities
- Provide direct clinical oversight and support to Crisis Specialists and Crisis Intervention Specialists during scheduled overnight shifts
- Support staff with suicide risk assessment, de-escalation, and crisis intervention
- Ensure appropriate linkage to Mobile Crisis Teams, Designated Crisis Responders, Next Day Appointments, and other community resources
- Provide real-time coaching, consultation, and feedback to staff
- Ensure accurate and timely documentation in the electronic health record
- Ensure compliance with all 988 program standards, policies, and procedures
- Promote a professional, respectful, and supportive virtual team environment