Account Coordinator Intern

Account Coordinator Internship Program

Start Your Career in an International Business Environment!

Are you communicative, detail-oriented, and eager to gain practical experience in customer relations and logistics? 

Join Panteleon GS as an Account Coordinator Intern and discover how customer relationships, freight coordination, and daily logistics operations work in the U.S. market.

Our internship program is designed to help you progress from learning the fundamentals to taking on real responsibilities. With hands-on training and guidance from experienced colleagues, you’ll learn about the U.S. logistics industry, freight terminology, internal systems, customer communication, quoting, booking, and shipment tracking. As your skills and confidence grow, you’ll gradually take on more responsibility, handle tasks more independently, and develop the communication, organizational, and problem-solving skills needed for the role.

For interns who demonstrate strong performance, reliability, and a willingness to learn, the program may open the door to a full-time Account Coordinator position, depending on business needs.

What You Will Learn & Do

Throughout the internship, you will have the opportunity to:

• Communicate with customers: Respond to inquiries, provide shipment updates, and help maintain positive customer relationships.
• Identify freight opportunities: Communicate with customers about available freight and share potential opportunities with Account Representatives.
• Support quoting and booking: Learn how to prepare spot quotes, request and book freight, and support shipment coordination.
• Coordinate shipments: Assist with updating and dispatching loads, monitoring shipment progress, and maintaining accurate information.
• Resolve operational issues: Work with customers, shippers, consignees, and internal teams to address shipment-related challenges.
• Maintain accurate records: Update customer portals, enter shipment information, and assist with closing out completed loads.
• Build professional relationships: Develop effective communication and customer relationship management skills.
• Learn and improve: Apply feedback, collaborate with experienced colleagues, and progressively take on more complex tasks.

What We Are Looking For

We are looking for individuals who are ready to learn, take initiative, and develop their skills in a dynamic international environment. You should have:

• A completed high school education or a university degree.
• Good communication and interpersonal skills.
• Basic computer skills and the ability to learn new systems.
• Attention to detail and a structured approach to tasks.
• Reliability, accountability, and a responsible attitude toward work.
• The ability to remain calm and professional in challenging situations.
• Empathy and a customer-oriented mindset.
• A willingness to learn, accept feedback, and develop problem-solving and negotiation skills.
• Previous experience in logistics or customer service is an advantage, but it is not required.

What We Offer

• A structured internship with progressive learning and responsibilities.
• Guidance and support from experienced colleagues.
• Practical experience in the U.S. logistics industry.
• A dynamic, friendly, and collaborative workplace.
• Modern offices in central locations.
• The opportunity to progress into a full-time Account Coordinator role based on your performance and business needs.

Internship Details

Locations: 📍Skopje offices
Working days: 📅 Monday - Friday
Working hours: One of the following shifts, aligned with U.S. business hours:

• 14:00–22:00
• 15:00–23:00
• 16:00–00:00

Ready to Take the First Step?

Start by learning. Build your skills through practical experience. Grow into greater responsibility.

Your career journey with Panteleon GS starts here.