Account Development Representative (North Carolina)

Crown World

Morrisville, NC, United States1w ago

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Key details

Salary
$45K–$65K/yr
Location
Morrisville, NC, United States
Work style
Onsite
Level
Entry level
Job type
Full-time
Experience
1–4 yrs
Function
Sales & Solutions
Focus area
other
Posted
1w ago

Skills

upselling

About the role

Essential Functions:
  • Receives customer leads from management and/or sales support team. Reviews list and solicits dental offices in-person to generate new business in assigned geographic territory based on lead list provided.
  • Maintains a consistent high level of prospecting activity in order to achieve or exceed daily, weekly and monthly Key Performance Indicators (KPI).
  • Networks with existing customers, in-person and via phone, to cross-sell and/or upsell products, understand customer needs, concerns, and/or requirements regarding cases; conveys information to lab to provide better quality service.
  • Builds and maintains strong customer relationships through calls and visits, understands needs, offers solutions, shares feedback with the lab, and ensures satisfaction to support retention and growth. 
  • Networks with existing customers, in-person and via phone, to cross-sell and/or upsell products, 
  • Maintains strong knowledge of products, pricing, and promotions, using technical expertise and sales strategies to present solutions, communicate updates, and support customers with treatment and restorative options.
  • Ensures databases are current and updated with accurate information such as customer name and full address, individual dentist name (if applicable), pick-up/drop-off times, dates of canvassing efforts, anticipated route for given workday.
  • Prepares and maintains sample boxes and marketing materials, ensuring catalogs, price guides, and company resources are clean, organized, and up to date for customer distribution.
  • Maintains cleanliness of company vehicle, both exterior and interior; washes, waxes, and vacuums.
  • Maintains credit card receipts throughout month; reports and reconciles receipts with Accounting at end of month.
  • Picks-up and delivers dental cases as needed or in conjunction with a sales call.
  • Performs other related duties and projects as business needs require at direction of management. 
Education and Experience:
  • High School diploma or equivalent. 
  • Minimum one (1) year of experience in field sales, dental sales preferred not required
  • Previous sales experience required.
  • Valid Driver's License, position requires 90% travel

Pay Range: $45,000 -$65,000/yr + incentive uncapped bonus plan

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