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Accounts Payable Specialist II

Dartmouth-Hitchcock Health

Bennington, VT, United States6d ago

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Skills

accounts payablecash flowcustomer serviceerpmicrosoft officepeoplesoft

About the role

Overview

Independently performs a wide variety of accounts payables (A/P) tasks in a timely and accurate manner while providing high-level customer service to the D-H community. Verifies invoices, prepares vouchers and prepares checks for payment. Communicates proactively with vendors and other stakeholders to provide problem resolution and to help create efficient processes. May assist higher level Specialists with check runs or special projects as required.

Responsibilities

  • Accurately identifies and handles customer issues independently based on telephone calls, paper or electronic mail and executes effective method for resolution while ensuring accurate and timely response.
  • Processes invoices using imaging and applicable software based on existing policy and procedures regarding expenditures, including requests from all facility locations, ensuring valid approvals and coding. May be assigned, primarily, to handle all requests related to a specific affiliate or other payable function.
  • Matches invoices to purchase orders, verifying line-by-line expenses are consistent in item and pricing, correcting inconsistencies and communicating with purchasing as needed to allow for timely and accurate payment
  • Communicates proactively with vendors and other stakeholders to provide problem resolution and to help create efficient processes.
  • Responds to customer inquiries concerning payables issues and documents resolution in system of record
  • Independently reviews vendor information. Determines taxable status of payments and requests appropriate modification when necessary, ensuring timely updates and accurate check runs.
  • May be responsible for producing a variety of weekly check runs and assisting with verification and the correction process, ensuring timely and accurate production of checks
  • Reviews Match Exceptions Report and actively works to resolve exceptions and move invoices into payment queue
  • Reviews and reconciles vendor statements with invoices. Corrects any discrepancies that are over 30 days old. Sends copies to appropriate personnel.
  • Verifies electronic remittances with wire and electronic check copies
  • May assist with ACH (Automated Clearing House) and direct wire transfers
  • May create check register detail and audit reports
  • May provide support and guidance to team members.
  • Cross trains with other team members to ensure adequate coverage accuracy and a consistent level of customer service is delivered by the A/P Office
  • Produces and reconciles daily and monthly A/P reports
  • May assist with month-end duties, such as cash flow and reconciling A/P accounts as well as the A/P accrual list
  • Performs other duties as required or assigned.
  • Qualifications

    • High School graduate with + 3 years related experience.
    • Associates degree preferred.
    • One (1) year prior A/P experience preferred.
    • Experience with Microsoft Office Software required.
    • Experience with PeopleSoft ERP system preferred.
    • Ability to work with special attention to detail and accuracy a must.
    • Strong organizational and time management skills with ability to prioritize.
    • Must be able to work under pressure with minimal supervision to meet daily deadlines in a team setting.
    • Well-developed verbal and written communication skills.
    • Excellent customer service and interpersonal skills.
    • Ability to communicate respectfully and professionally with a diverse community.
    • Comfortable serving as a mentor to other team members.
    • May require a flexible work schedule on occasion.

    Required Licensure/Certifications

    • None