Accounts Receivable Clerk
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Skills
accounts receivablecustomer servicepayment processing
About the role
Description
The Accounts Receivable Clerk is responsible for managing incoming payments, properly recording transactions, and maintaining accurate and up-to-date accounts receivable records. This role involves ensuring timely collection of outstanding invoices, resolving billing issues, and supporting the overall financial health of the organization.
Requirements
- Collections & Follow-Up:
- Monitor customer accounts for overdue payments.
- Contact clients via phone, email, or mail to follow up on outstanding balances.
- Negotiate payment arrangements when necessary.
- Payment Processing:
- Receive, record, and apply incoming payments
(checks, ACH, wire transfers, etc.). - Reconcile customer accounts and resolve discrepancies.
- Receive, record, and apply incoming payments
- Reporting & Reconciliation:
- Maintain accurate aging reports and update AR ledgers regularly.
- Customer Service:
- Respond to customer inquiries regarding billing, payments, and account status.
- Resolve disputes and escalate issues when needed.