Administrative Assistant
Mississauga, ON, Canada2d ago
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Key details
- Salary
- $25K/yr
- Location
- Mississauga, ON, Canada
- Work style
- Hybrid
- Level
- Entry level
- Job type
- Part-time
- Experience
- 1–2 yrs
- Function
- Administrative
- Focus area
- other
- Posted
- 2d ago
Skills
crmcustomer servicedata entryexcelmicrosoft officemicrosoft windowsmicrosoft wordoutlookpowerpointreport writingsharepointzoom
About the role
JOB DESCRIPTION
Position: Administrative Assistant, Care Forward
Employment Status: Part-Time Temporary (Contract until October 29, 2027)
Reporting to: Manager, Career & Newcomer Services
Start date: November 16, 2026
Hours: 17.5 hours/week. Schedule TBD.
Location: Hybrid, 2 days in office per week at Mississauga [Sussex]; travel within GTA may be required
SUMMARY
The Care Forward Project is a one-year project funded by Skills Advance Ontario that supports 48 individuals with training and employment as a Personal Support Worker (PSW) in Ontario. The program specifically supports jobseekers receiving EI and those impacted by tariffs and broader economic shifts. The project, in partnership with SE Career College of Health (SECCH), will support clients with labour market integration through individualized support and coaching, wraparound supports, job matching, and retention services.
The Administrative Assistant, reporting to the Manager, Career & Newcomer Services, will provide outstanding customer service and general administrative support to the Care Forward Project. This includes registration, information, and referral assistance to prospective participants to ensure the smooth day-to-day operations of the project. The Administrative Assistant will also support in the collection and collation of data and statistics for internal and external reporting. In addition, the Administrative Assistant will assist in tasks related to marketing and outreach activities, such as assisting in the social media plan, marketing, and community outreach to service providers.
DUTIES AND RESPONSIBILITIES:
Provide frontline assistance and handle day-to-day correspondence with participants, prospective participants, community partners, and project partners
Respond to email and voicemail messages and inquiries, providing project information in a friendly and welcoming manner
Administer the project registration process including adding participants to EOIS-CaMS and CRM, ensuring the utmost confidentiality
Assist the Manager and project staff with the development and implementation of a robust promotion/outreach plan to target relevant community partners
Support in the scheduling, planning, and evaluation of presentations, focus groups, and workshops with community partners and employers
Book and record virtual meetings via Zoom and other virtual platforms, including the organization and maintenance of meeting-related files
Assist with program review and evaluation by using a variety of tools and methods
Gather data, conduct periodic review of the project activities and impact by soliciting participants and key partners’ feedback
Assist with administrative tasks such as tracking workshop attendance and resources distributed, as well as community organizations supported
Provide a monthly update report to Manager; generate reports as needed
Maintain positive and clear communication with other team members to facilitate teamwork, successful target management and customer service
Perform other related duties, as required and as assigned
QUALIFICATIONS:
Completion of a post-secondary University Degree or College Diploma in a related field, such as business, administration, or social services
A minimum of 1-2 years’ experience working in an Admin role within the non-profit sector
Proficiency with Windows, Microsoft Office applications (MS Word, Teams, SharePoint, Excel, PowerPoint, Outlook), Internet, and online meeting tools such as Zoom
Demonstrated diplomacy, interpersonal communication skills, cultural sensitivity, problem solving and organizational skills
Demonstrated ability to handle various competing demands with attention to detail, while being committed to the highest level of client service delivery and confidentiality
Knowledge of relevant community resources and partners in the Greater Toronto Area to address the needs of participants
Experience preparing promotional materials and implementing outreach strategies
Experience with various administrative tasks such as data entry, tracking, stats collection, and report writing
Able to stay organized in a fast-paced teamwork focused environment
Salary rate: $24,951
This is a current vacancy. Please note that we use AI tools in our application screening process. All hiring decisions involve human review.
Position: Administrative Assistant, Care Forward
Employment Status: Part-Time Temporary (Contract until October 29, 2027)
Reporting to: Manager, Career & Newcomer Services
Start date: November 16, 2026
Hours: 17.5 hours/week. Schedule TBD.
Location: Hybrid, 2 days in office per week at Mississauga [Sussex]; travel within GTA may be required
SUMMARY
The Care Forward Project is a one-year project funded by Skills Advance Ontario that supports 48 individuals with training and employment as a Personal Support Worker (PSW) in Ontario. The program specifically supports jobseekers receiving EI and those impacted by tariffs and broader economic shifts. The project, in partnership with SE Career College of Health (SECCH), will support clients with labour market integration through individualized support and coaching, wraparound supports, job matching, and retention services.
The Administrative Assistant, reporting to the Manager, Career & Newcomer Services, will provide outstanding customer service and general administrative support to the Care Forward Project. This includes registration, information, and referral assistance to prospective participants to ensure the smooth day-to-day operations of the project. The Administrative Assistant will also support in the collection and collation of data and statistics for internal and external reporting. In addition, the Administrative Assistant will assist in tasks related to marketing and outreach activities, such as assisting in the social media plan, marketing, and community outreach to service providers.
DUTIES AND RESPONSIBILITIES:
Provide frontline assistance and handle day-to-day correspondence with participants, prospective participants, community partners, and project partners
Respond to email and voicemail messages and inquiries, providing project information in a friendly and welcoming manner
Administer the project registration process including adding participants to EOIS-CaMS and CRM, ensuring the utmost confidentiality
Assist the Manager and project staff with the development and implementation of a robust promotion/outreach plan to target relevant community partners
Support in the scheduling, planning, and evaluation of presentations, focus groups, and workshops with community partners and employers
Book and record virtual meetings via Zoom and other virtual platforms, including the organization and maintenance of meeting-related files
Assist with program review and evaluation by using a variety of tools and methods
Gather data, conduct periodic review of the project activities and impact by soliciting participants and key partners’ feedback
Assist with administrative tasks such as tracking workshop attendance and resources distributed, as well as community organizations supported
Provide a monthly update report to Manager; generate reports as needed
Maintain positive and clear communication with other team members to facilitate teamwork, successful target management and customer service
Perform other related duties, as required and as assigned
QUALIFICATIONS:
Completion of a post-secondary University Degree or College Diploma in a related field, such as business, administration, or social services
A minimum of 1-2 years’ experience working in an Admin role within the non-profit sector
Proficiency with Windows, Microsoft Office applications (MS Word, Teams, SharePoint, Excel, PowerPoint, Outlook), Internet, and online meeting tools such as Zoom
Demonstrated diplomacy, interpersonal communication skills, cultural sensitivity, problem solving and organizational skills
Demonstrated ability to handle various competing demands with attention to detail, while being committed to the highest level of client service delivery and confidentiality
Knowledge of relevant community resources and partners in the Greater Toronto Area to address the needs of participants
Experience preparing promotional materials and implementing outreach strategies
Experience with various administrative tasks such as data entry, tracking, stats collection, and report writing
Able to stay organized in a fast-paced teamwork focused environment
Salary rate: $24,951
This is a current vacancy. Please note that we use AI tools in our application screening process. All hiring decisions involve human review.