Administrative Assistant - Residence Halls FT

Position Title: Administrative Assistant
Department: Housing & Residence Life
Reports To: Director of Housing & Residence Life
Status: Full-Time, Non-Exempt
Location: Monroe Community College Residence Halls, Rochester, NY

JOIN OUR TEAM
The Monroe Community College Association (MCCA) seeks a highly organized, customer-focused, and detail-oriented Administrative Assistant to support the Housing & Residence Life Department.

POSITION SUMMARY
The Administrative Assistant serves as the primary point of contact for the Housing & Residence Life Office and provides comprehensive administrative support to the Director and professional staff.

COMPENSATION
Expected Hiring Range: $45,000 - $55,000 annually.

ESSENTIAL RESPONSIBILITIES
• Administrative support, scheduling, correspondence, reports, and office operations.
• Student and family customer service and housing process support.
• Housing records, assignments, occupancy reporting, and data management.
• Student employee onboarding, scheduling, and payroll support.
• Financial processing, purchasing, invoices, and recordkeeping.
• Departmental communications, events, and collaboration.
• FERPA compliance, confidentiality, and reporting.

Qualifications

REQUIRED QUALIFICATIONS
• Associate degree in a related field.
• Three years of progressively responsible administrative support experience.
• Proficiency with Microsoft Office.
• Strong organizational, communication, and customer service skills.

PREFERRED QUALIFICATIONS
• Bachelor's degree.
• Higher education, student affairs, or housing experience.
• Student information or housing management system experience.