Administrative Specialist I

Agency

Dept of Administration

Division

Motor Fleet Management

Job Classification Title

Administrative Specialist I (S)

Position Number

60014315

Grade

NC08

About Us

The NC Department of Administration is the business manager for North Carolina state government. The department oversees Government Operations such as building construction, purchasing and contracting for goods and services, maintaining facilities, managing state vehicles, acquiring and disposing of real property, and operating auxiliary services such as courier mail delivery and the sale of state and federal surplus property. Additionally, the department manages many of the state's advocacy programs that provide assistance and services to diverse segments of the state's population that have been traditionally underserved.

Description of Work

The North Carolina Department of Administration is seeking applicants for a Vehicle Administrator (Administrative Specialist I) for our Motor Fleet Management division. This division is responsible for maintaining a State Fleet of passenger/cargo vehicles for purchasing, assigning, providing maintenance/repair, and monitoring and disposal of vehicles at the end of their life cycle. The division operates a fleet of 7,300 vehicles on a $37 million yearly budget. The division also monitors vehicle misuses, accidents, and vehicle preventive maintenance schedules using Fleet Best Practices and operates a Cabinet Member inventory of vehicle and trailer titles.

• Manage vehicle assignments, including processing new requests, changes, background checks, and ensuring all forms have correct signatures and billing information.
• Assign and replace vehicles using multiple fleet information systems and oversee the division’s mini motor pool.
• Serve as the primary customer service contact for the Vehicle Assignment Section, responding to inquiries and managing the service email account.
• Provide administrative support to section staff and act as primary backup for various section processes.
• Assist in managing the driver assignment process by reviewing applications, verifying driver qualifications, entering data into fleet systems, and maintaining electronic records.
• Support fuel card management by placing orders, updating card statuses, resolving issues, and responding to customer inquiries.
• Perform additional backup responsibilities, including mail distribution, phone coverage, vehicle assignment support, and occasional vehicle transport.

Knowledge Skills and Abilities/Management Preferences

This posting will close at 11:59pm the night before the end date.

MAX SALARY FOR THIS POSITION: $53,962

 

Recruitment Range: $39,244-$53,962

NOTE: "See Resume" is not acceptable to show work history.

• Strong documented customer service experience background such as retail, food service, backing, small business.
• Detail oriented and organization skills. 
• Previous work experience in office record keeping procedures; ability to balance and reconcile figures.
• Previous administrative work experience that includes answering phones, typing, and proofreading documents, compiling information, and using databases.
• Previous work experience in tracking, assigning, and scheduling equipment.
• Previous work experience providing telephone support and responding to questions and/or concerns. 
• Previous work experience involving the maintenance of office files and records.
• Proficiency with Microsoft Office; including Word, Excel, and PowerPoint.

MANAGEMENT PREFERENCES:

• Excellent customer service skills.
• Strong attention to detail and ability to maintain accurate records.
• Ability to operate a personal computer and utilize various software programs.
• Proficiency in Microsoft Office software to include Word, Excel, Outlook and PowerPoint.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

Employment Incentives with NC State Government 

We value our employees and offer a variety of competitive and family-friendly benefits including: 

• 12 annual paid holidays 

• Health Insurance and Supplemental Benefits including Dental and Vision. 

• NC State Retirement Plan 

Click more about employee perks and benefits at https://oshr.nc.gov/state-employee-resources/benefits. 
Contact NCDOA and follow us on social media at https://ncadmin.nc.gov/contact. 
 
**Find tips on How to Apply and learn more about our agency here:  Join Our Team | NC DOA**

SUPPLEMENTAL AND CONTACT INFORMATION:

** PLEASE SUBMIT YOUR APPLICATION ON-LINE USING THIS WEBSITE ** 

All applicants must complete and submit a state application for employment using the new Workday Online Job Application System for the State of North Carolina. To receive credit for your work history and credentials, you must list the information on the online application form. Any information omitted from the application cannot be considered for qualifying credit. Attached or incorporated resumes (including Text Resumes on application form) WILL NOT be used for screening for qualifying credit. Please make sure you complete the application in full. "See Resume" or "See Attachment" will NOT be accepted. Other attachments (except a DD-214 copy) will also be accepted but not used in screening for qualifying credit. Applicants are required to scan and attach a copy of their DD-214 (Form 4) or discharge orders if they wish to obtain veterans preference.  Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click "Application Status". It is not necessary to contact the Human Resources Office to check the status of an application. If there are any questions about this posting, other than your application status, please contact the DOA Human Resources Office. 

 

CONTACT INFORMATION 

NC Department of Administration 
Human Resources Management Office 
Attn: Human Resources Specialist 
325 N Salisbury Street 
Raleigh, NC  27699-1322 
Phone: 984-236-0040 

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Crystal Gail Best

Recruiter Email:

CRYSTAL.BEST@DOA.NC.GOV