Administrative Support Lead Oncology

• Location: Baltimore, MD
• Facility: Ascension Saint Agnes Cancer Institute
• Department: Oncology
• Schedule: Day-Shift | Full-Time

• Anchor day-to-day oncology clinic communications—including phone inquiries, correspondence, and patient coordination—ensuring patients and families feel supported from their very first touchpoint.
• Streamline essential front-office workflows such as patient scheduling, registration, and billing to keep clinic days running smoothly and reduce wait times.
• Enhance administrative operations by recommending practical workflow improvements and helping onboard new team members to maintain high care standards.
• Champion clear team communication by interpreting and sharing policy and procedure updates across both clinical and front-office staff.
• Collaborate with clinic leadership to monitor daily administrative expenses and supply needs, keeping department operations running efficiently within budget.

Licensure / Certification / Registration:

Required Credential(s):

• None Required.

Education:

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

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Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

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