Admissions Director
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Key details
- Location
- Parma, OH, United States
- Work style
- Onsite
- Level
- Lead / Staff+
- Function
- Education & Training
- Focus area
- other
- Posted
- 22h ago
Skills
discharge planningemr
About the role
The Admissions Director oversees and coordinates all aspects of the admissions process, from initial inquiry to move-in. This role works closely with hospital partners, referral sources, residents, and families to ensure a smooth and supportive experience. The ideal candidate is organized, relationship‑driven, and thrives in a fast-paced healthcare environment.
Key Responsibilities
Manage the complete admissions process, including inquiries, tours, assessments, approvals, and move-ins
Serve as primary liaison for hospitals, case managers, physicians, and community partners
Review clinical information and collaborate with nursing leadership to determine appropriate placement
Maintain accurate census information and effectively communicate bed availability
Conduct facility tours and provide compassionate guidance to prospective residents and families
Ensure timely follow-up with referral sources and maintain strong working relationships
Complete all required documentation in compliance with state, federal, and facility guidelines
Support marketing efforts and represent the facility at community outreach events
Work collaboratively with interdisciplinary team members to ensure positive resident transition experiences
Qualifications
Experience in long-term care, skilled nursing, hospital discharge planning, or healthcare admissions required
Knowledge of Medicare, Medicaid, managed care, and insurance authorization processes
Strong communication, interpersonal, and customer-service skills
Ability to multitask, prioritize, and work efficiently in a dynamic environment
Proficiency with EMR systems and referral platforms (e.g., NaviHealth, CarePort, Epic, etc.)
High school diploma required; associate or bachelor’s degree preferred
Why Join Us
Competitive pay based on experience
Comprehensive medical, dental, and vision insurance
Paid time off, paid holidays, and retirement plan options
Supportive leadership team and collaborative work environment
Opportunity to make a meaningful impact on residents and families
We are an Equal Opportunity Employer and consider all applicants for positions without the regard to race, color, religion, sex, national origin, age, sexual orientation, marital or veteran status, or non-job related handicap or disability.
Key Responsibilities
Manage the complete admissions process, including inquiries, tours, assessments, approvals, and move-ins
Serve as primary liaison for hospitals, case managers, physicians, and community partners
Review clinical information and collaborate with nursing leadership to determine appropriate placement
Maintain accurate census information and effectively communicate bed availability
Conduct facility tours and provide compassionate guidance to prospective residents and families
Ensure timely follow-up with referral sources and maintain strong working relationships
Complete all required documentation in compliance with state, federal, and facility guidelines
Support marketing efforts and represent the facility at community outreach events
Work collaboratively with interdisciplinary team members to ensure positive resident transition experiences
Qualifications
Experience in long-term care, skilled nursing, hospital discharge planning, or healthcare admissions required
Knowledge of Medicare, Medicaid, managed care, and insurance authorization processes
Strong communication, interpersonal, and customer-service skills
Ability to multitask, prioritize, and work efficiently in a dynamic environment
Proficiency with EMR systems and referral platforms (e.g., NaviHealth, CarePort, Epic, etc.)
High school diploma required; associate or bachelor’s degree preferred
Why Join Us
Competitive pay based on experience
Comprehensive medical, dental, and vision insurance
Paid time off, paid holidays, and retirement plan options
Supportive leadership team and collaborative work environment
Opportunity to make a meaningful impact on residents and families
We are an Equal Opportunity Employer and consider all applicants for positions without the regard to race, color, religion, sex, national origin, age, sexual orientation, marital or veteran status, or non-job related handicap or disability.