Adult Literacy Program Assistant - Spanish Bilingual Required

Description

JOB TITLE: Adult Literacy Program Assistant

JOB TYPE: Full time

DEPARTMENT/PROGRAM: Employment Program

EXEMPTION: Non-exempt

REPORTS TO: Program Director & Program Coordinator

SUPERVISORY ROLE: No

HOURLY RATE: $24.73 - $25.93 ($45000 – $47200 annualized salary)

WEEKLY HOURS: 35 hours (some evening hours required)

WHO WE ARE

Center for Family Life in Sunset Park (CFL) (https://centerforfamilylife.org), is a nationally recognized social service organization. CFL's mission is to promote positive outcomes for children and adults in Sunset Park, Brooklyn by providing a comprehensive range of neighborhood-based family and social services.

POSITION SUMMARY/PURPOSE OF THE POSITION

The Center for Family Life is seeking a full-time Program Assistant to provide support to the English as Second Language (ESL) Project. Providing administrative support, assisting students, and ensuring accurate data and documentation across the program.

I. SPECIFIC RESPONSIBILITIES INCLUDE, but are not limited to:

• Program & Student Support
• Conducting outreach activities
• Facilitating intake group sessions and revision of enrollment for each student, ensure each student file is updated with appropriate signed documents, test scores and level of class, preparing sign-in sheets for each class.
• Follow up with students regarding attendance and support their program completion.
• Assist students with accessing community resources (food pantries, legal referrals, housing support).
• Connect students to case management or social services as needed and support with benefits applications.
• Provide guidance on low-cost or free services (adult education, immigration support, testing centers).
• Assist with creating and updating program orientation slides, students on boarding materials packets, and classroom setups.
• Maintain the testing calendar.
• Collect and organize attendance, testing results, instructional hours, and benchmark data.
• Enter all required student information into online systems accurately and on time.
• Monitor and manage waitlists, conduct outreach when openings become available
• Work closely with the Program Coordinator and program staff to maintain required statistics and reporting.
• Assist staff with class logistics and student communication.
• Perform additional duties as assigned.

II. QUALIFICATIONS

• AA degree or higher preferred.
• Strong verbal and written communication skills, excellent interpersonal skills; strong time management skills, including demonstrated capacity to complete assignments under strict deadlines; High level of organization, attention to detail, and follow-through; dependable, punctual, and able to maintain a high level of confidentiality.
• Bilingual English/Spanish required.
• Ability to work with a diverse population.
• At least two years of experience in a similar setting strongly preferred; proficiency with Microsoft Word and Excel (includes facility with spreadsheets and tables).
• Ability to work independently and as part of a team, and demonstrated willingness to take initiative and assume other responsibilities as needed.
• Available to work some evening hours is required.

III. RELATIONSHIP WITH OTHERS

• Ability to work well in a fast-paced environment and display a supportive and professional disposition with diverse populations.
• Build and maintain close, professional daily interactions with students, co-workers, and supervisors.
• Have a strong sensitivity to cultural differences present among staff and clients within our organization.
• Possess a strong belief in people's ability to grow and change.

IV. BENEFITS

• Medical, dental, vision, and life insurance benefits along with the opportunity to participate in additional voluntary life insurance, disability insurance, and a flexible spending account.
• 403(b) retirement plan, including employer match and employer non-elective contribution at the employer’s discretion.
• 12 holidays, 2 floating holidays, and up to 20 paid vacation days per year. One sick day per month.

WORK SCHEDULE

This is a Full Time position at 35 hours per week. Must have a flexible schedule, as the position will require some evening hours.

NYC Equal Employment Opportunity Statement

It is the Agency’s policy to provide equal employment opportunity for all applicants and employees. Center for Family Life in Sunset Park does not unlawfully discriminate on the basis of actual or perceived race, sexual and reproductive health decisions, height and weight, color, religion, religious creed, sex, sexual and reproductive health decisions, gender, gender identity, gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information, family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws. Consistent with the law, CFLSP also makes reasonable accommodations for disabled applicants and employees; for pregnant employees who request an accommodation with the advice of their health care providers, for pregnancy, childbirth, or related medical conditions; for employees who are victims of domestic violence, sexual assault, or stalking; and for applicants and employees based on their religious beliefs and practices.

Salary Description

$24.73 - $25.93 per hour