Agile Delivery Specialist

     

Agile Delivery Specialist 

 

 

Who We Are and What We Do  

 

 

At SilverRail, we're on a mission to reshape the way the world travels, and we're inviting you to be part of this journey. Rail is becoming the go-to choice for short and medium-haul travel worldwide, and we're here to help make it happen. 

  

In the face of the ongoing climate crisis, our vision is crystal clear. We are transforming the online customer experience for rail travel, making it easier than ever for customers to find, buy and use rail. Our cutting-edge technology is the backbone of rail and travel agencies worldwide, making it effortless for travellers to choose the eco-friendly option and reduce their carbon footprint.  

  

We have more than 15 years of trailblazing success behind us, and our teams are spread across the globe, with bases in London, Boston, Brisbane, and Stockholm. We thrive on the philosophy of 'fail-fast-fail-early,' which drives us to find ingenious solutions to complex challenges. 

  

Join us, and help shape the future of travel! 

 

 

  

The Role  

We are looking for an Agile Delivery Specialist to join SilverRail’s Software Delivery function. The role combines planning, forecasting and reporting with the facilitation of Agile practice. You will help our engineering teams deliver predictably and sustainably across the whole portfolio by keeping plans grounded in real data, removing obstacles, improving how teams plan, and giving stakeholders a clear view of progress. 

The role reports to the Director of Infrastructure and works cross-functionally with engineering, product, QA and our client-facing teams. You will work alongside multiple engineering teams, helping them do their best work rather than directing it, and bring a single, reliable view of delivery together for the business. 

You will be our go-to expert for delivery planning, Jira and delivery data. You will own the portfolio delivery plan, facilitate cross-team planning, track dependencies and capacity, encourage good Agile practice, and report progress by exception so that leaders can focus on the decisions that matter. 

This role will suit someone with experience as a scrum master, delivery coordinator or Agile delivery lead, or in a PMO or delivery support role, in a software or technology environment. You will have practical Agile experience, enjoy working with data, and be confident in Jira. You will be comfortable organising your own work, building relationships across teams and raising issues without waiting to be asked. It is a great opportunity to have a visible impact and grow your career while working closely with senior leadership. 
 

Key Responsibilities 
 
Delivery planning and forecasting 

• Own the integrated portfolio delivery plan across engineering teams, tracking milestones, dependencies and key dates. 

• Facilitate regular cross-team planning, for example quarterly planning, aligning engineering, product and QA on scope and sequencing. 

• Run capacity planning with teams and engineering managers so that commitments are realistic. 

• Produce data-driven delivery forecasts using Jira data such as velocity, throughput and scope change. 

• Keep plans up to date as priorities change, and highlight the impact of those changes on timelines and dependencies. 

• Maintain the delivery RAID log (risks, assumptions, issues and dependencies) and follow up on actions with owners. 

Agile delivery and team practice 

• Work with multiple engineering teams across the portfolio, helping them plan for and meet their delivery commitments. 

• Facilitate cross-team agile ceremonies, and support teams in running effective planning, reviews and retrospectives that lead to real improvement. 

• Identify and help remove impediments, escalating quickly where they can’t be resolved directly. 

• Encourage good agile practice across teams, helping them adapt Scrum and Kanban to what works for them. 

• Help teams agree and improve their ways of working, including definitions of ready and done. 

• Support a culture of continuous improvement, openness and ownership. 

Reporting and insight 

• Produce regular delivery reporting by exception for scrum teams, engineering and product leadership, drawing attention to slippage, emerging risks and blockers. 

• Track flow metrics such as cycle time, throughput, work in progress and forecast versus actual delivery, and use them to improve delivery, not only to report on it. 

• Maintain Jira dashboards and high-level plan views so senior stakeholders can see delivery health at a glance. 

 

 

 

Delivery tooling, data and process improvement<