Assistant Branch Manager

FID1002

Wichita, KS, United States4d ago

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Key details

Location
Wichita, KS, United States
Work style
Onsite
Level
Mid level
Job type
Full-time
Experience
2–5 yrs
Function
Finance & Accounting
Focus area
other
Posted
4d ago

Skills

customer service

About the role

ASSISTANT BRANCH MANAGER

Job Overview: As the face of Fidelity to our customers, you’ll build relationships by positively representing our products, solutions, and legacy of service. You’ll work in a team environment to engage customers and deliver an exceptional experience at all touch points. At Fidelity, we seek to deliver a level of service unsurpassed by any bank, anywhere, any size. Ready to represent a customer-oriented, community-focused organization? Let’s talk.

The candidate for this position will be responsible for:

  • Ensuring delivery of superior customer service by all branch staff
  • Leading team to deepen customer relationships through value-add recommendations
  • Driving adoption of digital banking services through education and customer interaction
  • Ensuring operational and regulatory compliance of the branch

Requirements for the position include:

  • Excellent interpersonal, written, and verbal communication skills
  • Strong sales and service skills
  • A minimum of two years of supervisory experience
  • A minimum of two years of banking or financial services experience
  • A minimum of one year sales experience

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