Assistant Deposit Operations Manager - Main Office

Location
12650 N Featherwood Dr, Houston, TX 77034

Primary Job Function

In order to help Texas Bay Credit Union (TBCU) stand out as a leading financial institution the Assistant Deposit Operations Manager is responsible for overseeing the day to day functions of the Deposit Operations team. This role is also responsible for internal controls; and safeguarding of the credit union assets.

Essential Duties and Responsibilities

· Manage and supervise employees in accordance with the organization’s policies and applicable laws. Responsibilities include hires, terminations, promotions, transfers, time off requests, scheduling, performance appraisals, conducting meetings, approving time records, and development and coaching of staff.

· Process monthly deposit account interest adjustments and ATM fee adjustments.

· Oversee daily Deposit Operations functions, including ACH clearings and exceptions, ACH origination processing, share draft clearings and exceptions, remote deposit file processing, returned check file processing, and incoming/outgoing domestic and international wire transfers.

· Manage the research and resolution of member inquiries related to ACH and share draft affidavits, stop payments, returned checks, daily returns, and deceased accounts.

· Manage the research and resolution of member inquiries regarding ACH and share draft affidavits, stop payments, returned checks, daily returns, and deceased accounts.

· Handle all interactions with the Federal Reserve, including maintaining cash balances and performing necessary draws.

· Maintain dormant accounts and prepare accounts for escheatment to the state.

· Address and monitor all open issues, keeping management informed of key operating issues affecting the department.

· Ensure compliance with internal controls and develop efficient procedures for all department functions.

· Collaborate with the credit union’s auditors/examiners on annual and comprehensive audits.

· Stay informed about industry trends and changes in regulations, ensuring compliance with relevant laws and regulations.

· Identify and pursue opportunities for process improvement to enhance efficiency, profitability and/or internal controls.

· Support daily accounting functions including accounts payable/receivable, bank account reconcilements, general ledger accounts reconciliation, accrued expenses and fixed assets.

· Assist in managing settlement functions including ACH processing, share draft processing, ATM network settlements, remote deposit capture processing, payroll deductions and direct deposit transmissions.

Other Duties and Responsibilities

· Serve as a backup for various functions within the department.

· Fulfill any other duties as required or assigned.

· Contribute to the smooth and efficient functioning of credit union teams.

· Propose changes to policies and procedures to address potential problems.

· As an employee of a “Essential Business” (as defined by Texas’s Executive Order GA 14), employees are expected to continue to report to work as scheduled during state issued emergency declarations.

· Follow all applicable laws, regulations, policies, and guidelines in the performance of assigned duties and responsibilities.

Required Knowledge

· A high school education or GED

· Three to five years of similar or related experience, preferably in banking and accounting.

· Completion of required training courses.

· Proficient in Microsoft Office, including MS Word and Excel.

Required Abilities

· Attention to detail and strong organizational skills

· Analytical, problem resolution, and decision-making skills

· Strong verbal and non-verbal communication skills

· Must be self-motivated and a quick learner

· Must be able to multi task and work well in a fast-paced environment

· Ability to work independently and accurately prioritize workload with minimal supervision

· Excellent member service skills

· Demonstrate all Texas Bay Core Values

· Demonstrate the ability to maintain confidentiality and exercise discretion

· Must be able to work in a deadline driven environment and analyze complex transactions

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. The employee is regularly required to walk, sit, reach with hands and arms, kneel, talk, and hear. The employee must occasionally lift and/or move 10-15 pounds. This position requires viewing of a computer monitor for extended periods of time.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.