Assistant Terminal Manager

Assistant Terminal Manager

The Assistant Terminal Manager at Ridge Road Express is responsible for daily operations in each terminal. He/she answers directly to the Terminal Manager and has a line to corporate contacts and responsibilities including, but not limited to, the General Manager, Vice President, ROAM, Finance Director, and Human Resources. The ATM is tasked with great responsibility that is completed as he/she delegates tasks to others, including but not limited to Dispatchers, Clerical Staff and mechanics. The ATM is an important part of the Management Staff, having a direct line to our most important asset, our people. The Terminal Manager typically works days, Monday-Friday, with some need on weekends, overnights and holidays. The ATM will be needed to be an above average communicator and a delegator of tasks.

Job-Type: Full-Time

Location: 1692 Quaker Road Barker, NY 14012

Pay Range: $24-$28 depending on experience

Daily Duties

• Ensure the safety of all children and all passengers on our equipment is held above all else.
• Evaluate your people and offer suggestions on ways to do a better job if needed.
• Maintain a complete list of phone numbers and contact information for each person in each terminal for use in emergency situations or other situations where contact is needed.
• Ensure to identify all training needs, participate in all training available and complete any training as noted by corporate training representatives.
• Check runs and staffing – Ensure all runs are staffed and no runs are left open. Work with dispatchers to ensure every run is covered.
• Check all messages (telephone / email / mail / other) and ensure there is nothing pressing for you to complete immediately. Return all calls and messages as appropriate. Email checks several times a day with return messages.
• Document and track terminal days and runs daily to make it easier to complete billing sheets at the end of the month
• Evaluate, approve or deny all time off for our people. Keep in mind the restrictions on months available, time available and amount of people able to be off at once.
• Check the staffing for the next several days. Look ahead and be PROACTIVE. Know what is going to happen several days from today… Ensure you have all runs staffed at all times.
• Ensure all ST Pay is updated.
• Meet with dispatchers daily to ensure there is nothing that is needed to make the team more successful.
• Ensure you are watching OT daily and keeping it to a minimum. OT must be held intact every school year.
• Know and adhere to your terminal monthly P&L.
• The ATM is responsible for ensuring all notifications to drivers are made and all essential paperwork is forwarded to them daily.
• We need to ensure that our daily runs are on time and not being billed back to us by the district as penalties.
• Interact with our people in all terminals. Know your people, what motivates them and what we can do to retain them.
• Look for innovative ways to retain all people. Run those plans by the team before starting the process.
• Work towards the goal of Zero Accidents. That is the goal, and it can be realized if it is addressed by the ATM.
• Other tasks and duties as directed by the TM, GM or his/her designee.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

STA is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants; returning military are strongly encouraged to apply. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.