Auto Body Technician / Collision Center

PURPOSE:

The Auto Body Technician performs assigned vehicle repairs in accordance with dealer and factory standards. The Technician is expected to deliver quality work without direct or continual supervision and to be able and willing to take on all work assigned to them.

ESSENTIAL DUTIES:

Vehicle Repair

• Receive Repair Estimates from the dispatcher and understand Estimatic terminology.
• Perform work as outlined on Repair Estimates with efficiency and accuracy, in accordance with dealership and factory standards.
• Disassemble vehicles to repair broken or damaged parts, and reassemble them as appropriate.
• Restore vehicles to pre-collision condition.
• Diagnose the cause of any malfunction and perform repairs when authorized by the insurer or customer.
• Save and tag parts if the job is under warranty or if requested by the customer.

Communication and Coordination

• Communicate with the Parts Department to obtain needed parts, and pursue special orders when appropriate.
• Inform the Shop Foreman or Team Leader when a vehicle is down awaiting parts.
• Examine each vehicle to determine whether additional safety, service, or body work is required.
• Notify the Service Advisor immediately if additional work is needed, if outlined work is not needed, or if repairs cannot be completed within the promised time.

Documentation, Quality, and Workspace

• Document the work performed on each vehicle on the Final Estimate provided.
• Produce quality work that reflects pride in workmanship.
• Maintain the assigned workspace in an organized and clean condition.

QUALIFICATIONS:

Education and Experience

• High school diploma or equivalent.
• Minimum of five years of auto body repair experience.
• ASE and I-CAR certifications welcome.

Skills and Abilities

• Proficient auto body repair skills.
• Proficient knowledge of CCC estimating software.
• Excellent verbal and written communication skills.
• Ability to work with the public, sometimes assisting several customers at once.
• Ability to collaborate effectively with other Collision Center personnel.

Physical Requirements

• Ability to lift a minimum of 50 pounds repeatedly throughout the day.
• Ability to kneel, bend, and stoop repeatedly to complete vehicle repairs.

Personal Attributes

• Team player with impeccable honesty and integrity.
• Maintains a high level of professional personal appearance and conduct.
• Valid Driver's License
• Must be Insurable