Automotive Services Mechanic I- [YR] Dollywood Theme Park- Full-Time Year Round

The Automotive Service Mechanic I Position is responsible for servicing and repairing automobiles, buses, trucks and other motorized equipment to include preventive maintenance and component repair or overhaul.

Summary of Essential Functions and Responsibilities

• Provide preventive maintenance such as checking the fuel injection pumps, electrical systems, brakes and changing the oil to avoid breakdown
• Perform daily, weekly, monthly, semi-annual and annual inspections and preventive maintenance on vehicles with oversight from Automotive Service Technician II or III
• Perform routine and scheduled maintenance services such as oil changes, lubrications, and tune-ups
• Lubricate equipment in accordance with established procedures and charts; checks and changes oil, oil filters and air filters, fuels and services buses and other vehicles; replaces hoses, belts, water pumps, batteries and similar equipment and parts
• Check wiper blades and other safety equipment; check radiators and batteries, check water and antifreeze levels; check air in tires and adjusts pressure; repair flat tires and change tires as necessary
• Follow checklists to ensure all important parts are examined, including belts, hoses, steering systems, spark plugs, brake and fuel systems, wheel bearings, and other potentially troublesome areas
• Perform diversified electrical work on all automotive and related equipment, such as servicing, installing batteries and terminals, repairing and adjusting lights, and repairing generators and starters
• Respond to routine and emergency calls for repairs and service
• Assist the Automotive Service Technician(s) II or III in performing moderate to complex overhaul and repair work on engines, transmissions, drive unit, brakes, suspension systems, hydraulic systems, fuel systems, cooling systems, alternators, electrical systems, instrumentations and other necessary power equipment
• Troubleshoot by referring to technical manuals and technical library while utilizing a systematic approach
• Maintain records of work performed and the need for future servicing. Inputs in log books; completion of inspections, corrective action, and/or repairs made and lists applicable parts used
• Use a variety of testing equipment such as ammeters, voltmeters and gauges to determine malfunctions and the need for repair
• Test drive or evaluate the performance of the vehicle or equipment after it has been serviced to determine that it functions at its optimum level
• Learn and actively participates in Environmental, Health & Safety responsibilities by following established Dollywood policy, procedures, training and team member involvement activities
• Consistently practice safe work habits including, but not limited to the use of personal protective equipment, lifting and reporting of unsafe situations
• Keep all records up to date and current in an accessible, organized fashion (i.e. Logbooks, Inspection Forms, etc.)
• Update job knowledge by participating in educational opportunities; reading technical publications
• Assist in maintaining inventory of spare parts, hardware, and tools
• Keep vehicles presentable by washing and polishing exterior; vacuuming and polishing interior, and painting
• Clean maintenance shop, including but not limited to stations, equipment, and tools

Management reserves the right to change and/or add to these duties at any time

Education and Experience Required

• Must be at least 18 years of age
• Completion of a standard high school, trade or vocational school course(s); or any equivalent combination of experience and training
• ASE Certification preferred
• 2 years' experience in the diagnosis, repair, and maintenance of automobiles
• Must be proficient in all areas of automotive repair
• Working knowledge of the occupational hazards and safety precautions of the trade
• Ability to safely operate company vehicles according to company policy. Must have valid driver’s license, proof of auto liability insurance and acceptable motor vehicle driving record
• Offers of employment are contingent upon satisfactory completion of background screening which includes criminal history and motor vehicle record check

Knowledge, Skills, and Abilities

• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Must be self-motivated and disciplined
• Must be able to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding privileged information
• Must have professional appearance with good personal hygiene
• Must be productive in a fast-paced environment
• Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
• Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
• Must be able to communicate effectively with Guests and Hosts using approved communication methods 
• Able to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goals
• Able to comprehend instructions and retain information
• Able to perform duties consistent with creating a safe and secure environment for hosts and guests
• Able to be flexible to handle frequent changes in priorities
• Able to a