Back Office Clinic Assistant - Bilingual Required

As a Back Office Clinic Assistant, you'll provide hands-on support to patients and clinicians throughout their visits.
On a typical day, you might:

Welcome patients into clinical areas and help prepare them for appointments
Obtain and document patient information, medical histories, and vital signs
Assist clinicians during examinations, procedures, and patient visits
Prepare exam rooms, supplies, instruments, and equipment for patient care
Support patient education and provide information about services and follow-up care within your training and role
Communicate with patients in both English and Spanish to support understanding and access to care
Collect and process specimens and perform clinical support tasks as trained and authorized
Maintain accurate patient documentation using our electronic health record (EHR) system
Follow infection prevention, sterilization, and safety protocols
Help maintain clinical inventory, supplies, and equipment
Protect patient privacy and provide compassionate, inclusive, judgment-free care
Work closely with clinicians and other health center staff to keep patient visits running smoothly

Schedule & Location
This is a part-time, onsite position (30 hours/week) at our Beaverton Health Center in Beaverton, Oregon.

The regular schedule will be determined during the interview process and is expected to include Saturday shifts.
Candidates must be available to work Saturdays and demonstrate flexibility in scheduling. Employees may be requested or required to occasionally work other days (including weekends), hours, and locations to meet operational needs.
Bilingual Spanish proficiency is required.
What We're Looking For
Required:

High school diploma or equivalent
Ability to communicate effectively with patients in both English and Spanish
Strong customer service, interpersonal, and communication skills
Ability to provide compassionate, respectful care to people from diverse backgrounds
Comfort learning clinical procedures, medical terminology, and new technology
Strong organizational skills and attention to detail
Ability to follow instructions, maintain confidentiality, and work effectively as part of a team
Willingness to perform hands-on clinical support tasks and participate in required training
Commitment to patient-centered care, inclusion, and equitable access to health care

Nice to Have:

Experience in health care, patient care, or another customer-facing role
Previous experience as a Medical Assistant, Clinic Assistant, or similar position
Familiarity with electronic health records (EHR)
Experience supporting patients in a reproductive or sexual health care setting

We welcome applicants from a variety of professional backgrounds. Experience in retail, hospitality, food service, caregiving, or other people-focused work can provide valuable skills for this position.
Pay & Growth
$20.37–$29.68/hour
This is a represented, hourly (non-exempt) position. The wage scale is established by the collective bargaining agreement (CBA), and starting wage placement is based on relevant experience and internal equity.
Most new hires start toward the lower end of the range, with room to grow.
Additional pay opportunities:

Bilingual Spanish premium: +$1.72/hour
Interpreter-level premium: +$3.44/hour

Language premiums are available to eligible employees who meet PPCW's applicable proficiency requirements.
After six months, you may be eligible for additional clinical responsibilities that include extra hourly pay.
Why Work at PPCW?
Because the work you do here matters.
Planned Parenthood has a long history of providing essential health care, education, and support to people in our communities. At PPCW, you'll be part of a mission-driven team committed to reducing barriers to care and ensuring patients are treated with dignity, compassion, and respect.
Our patients come to us from all walks of life, including people who face financial, social, or systemic barriers to accessing health care.
As a bilingual Back Office Clinic Assistant, you'll help patients feel supported during important, sometimes vulnerable moments in their lives. Your clinical support, communication skills, and compassion will contribute directly to their experience and the quality of care they receive.
You'll also have opportunities to develop new skills, gain hands-on health care experience, and grow professionally while contributing to a mission that makes a meaningful difference.
Benefits & Support
We offer benefits and resources to support your health, stability, and growth, subject to eligibility:

Paid time off (up to 4 weeks, increases over time)
9 paid holidays
Medical, dental, and vision insurance (for eligible employees)
403(b) with 6% employer match
Free, confidential counseling and support (EAP)
Ongoing training and professional development