Bank Administrator

Bank Administrator | Abergele Clinic

We're looking for a Bank Administrator to join our fantastic team at Spire Abergele Clinic! This is a great opportunity to become part of a friendly, professional healthcare environment, providing essential administrative and reception support while enjoying the flexibility of ad hoc shifts.

Spire Healthcare is one of the UK's leading independent healthcare providers, operating 38 hospitals and more than 50 clinics across England, Wales and Scotland. We deliver outstanding diagnostics, inpatient, day case and outpatient care, alongside a network of private GPs and workplace health services supporting over 800 corporate clients. We also provide a range of private and NHS mental health, musculoskeletal and dermatology services.

Joining Spire means becoming part of a respected healthcare organisation dedicated to delivering exceptional patient care and creating a positive experience for every patient, every day.

The responsibilities of this role will include:

In this pivotal role you will provide administrative support across the clinic in addition to concierge services to ensure our patients receive the 5 star care they deserve.

• Be welcoming, patient focused and deliver a high standard of customer service
• To deal with enquiries from patients, staff and visitors in a courteous, timely and efficient manner. This may be by face to face or telephone.
• To always practice and maintain a high standard of confidentiality and exercise absolute discretion in the use of all patient/consultant and staff information.
• To undertake various clerical duties
• Shifts are to cover planned annual leave and sickness

The Ideal candidate will have:

• Experience in customer service, reception and/or administration is highly desired
• Previous experience in a face-to-face customer service environment preferable (Healthcare, Retail, Hospitality)
• Someone who is highly organised, accurate and comfortable working in a fast-paced environment
• Must be a good communicator, a team player and have good computer literacy

Benefits

• Bank colleagues are paid weekly
• We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
• Access to Spire Healthcare pension
• Access to Blue Light Card discounts
• Smartspending discounts (in addition to Blue Light discounts) via ‘Spire for You’
• Wellbeing Centre access via ‘Spire for You’
• Free uniform
• Free DBS
• Full induction, including mandatory training updates
• Opportunities for further training and progression into permanent posts
• Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team

Our Values:

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion.
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.