Banquet Staff

Description

Summary of Duties:

The Banquet Staff is responsible for assisting with the setup, service, and teardown of banquet events and ensuring guests receive friendly, efficient, and professional service. Duties include setting up tables, chairs, linens, place settings, food and beverage stations, and other event equipment; serving food and beverages to guests; replenishing supplies; clearing and cleaning tables and event areas; assisting with the breakdown, storage, and proper handling of banquet equipment and supplies; and maintaining a clean, organized, and safe work environment. Banquet Staff may also assist with preparing event spaces, stocking supplies, moving equipment, responding to guest needs, and performing other duties to support the Food & Beverage Department and ensure successful events and daily operations.

Position Purpose:

Banquet Staff team members support the Food & Beverage Department in providing efficient, professional, and welcoming service during banquet events and other food and beverage functions. The Banquet Staff work as part of a team to meet guest needs, ensure events run smoothly, and provide support with various Food & Beverage operations.

Knowledge, Skills, and Responsibilities:

• Set up and remove tables and chairs in banquet areas as assigned, along with other equipment needed by the client.
• Set up and remove buffet tables and other food serving tables to include portable bars as required.
• Responsible for following all alcohol sale and distribution policies, ordinances, and regulations
• Provide courteous and efficient guest services.
• Verify legal age (21) of guests ordering alcohol.
• Serve beer, wines, and other drinks as needed.
• Ensure the highest standards of guest satisfaction and safety.
• Monitor the behaviors and actions of guests consuming alcohol and observe for signs of intoxication.
• Comply with departmental policies and procedures when restricting alcohol sales to guests.
• Assures that at the end of shift, all carts are free of trash and linens.
• Ensure all equipment is put back in its appropriate place.
• Must be able to work a variety of hours, holidays and weekends.
• Maintain Buffalo Run Casino & Resort’s standards of quality and cleanliness throughout daily work assignments.

Requirements

Education/ Qualifications:

• Requires a minimum of 6 months of prior serving experience.
• Must be at least 18 years old.
• Requires Food Handler’s Permit.
• Requires Oklahoma Liquor License.

Work Requirements:

• Must be able to obtain and maintain the required Gaming License.
• Requires problem solving skills, and the ability to communicate effectively.
• Ability to work evenings, weekends, holidays, and special events as required.
• Position involves prolonged walking, stooping, or bending, lifting, or carrying up to 50 pounds daily.
• Work is performed in a casino environment with varying levels of lighting, air quality, noise, and / or temperature.

Acknowledgement:

I have read and understand the above job description. This job description is intended to describe the general nature and level of work being performed and not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required. I assert that I am able to perform the essential duties, meet the physical requirements of this position, and satisfy the expectation for regular attendance.