Bar Manager

Hyatt

Harare, ZimbabweYesterday

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Key details

Location
Harare, Zimbabwe
Work style
Onsite
Level
Senior
Experience
2–5 yrs
Function
Operations & Strategy
Focus area
other
Posted
Yesterday

Skills

customer servicepoint of sale

About the role

The Bar Manager will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Bar Manager is responsible to manage the assigned bar outlet as a successful independent profit center, in line with the outlet’s operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget and helping to ensure the financial success of the bar.

The Bar Manager is expected to:

  • Train servers and new bartenders on proper bar procedures, new spirits and cocktails.

  • Create and follow recipes using proper and contemporary techniques.

  • Craft and create seasonal cocktail menus, and meet specific deadlines based on the role.

  • Perform monthly inventories of liquor, beer, wine, and supplies, implement and maintain controls for accurate inventory accountability.

  • Proactive; exercises good judgment; can creatively problem solve and anticipate needs of guests; pay attention to detail with a focus on quality and service.

  • A true desire to exceed guest expectations in a fast-paced customer service environment.

The Bar Manager will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Bar Manager is responsible to manage the assigned bar outlet as a successful independent profit center, in line with the outlet’s operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget and helping to ensure the financial success of the bar.

The Bar Manager is expected to:

  • Train servers and new bartenders on proper bar procedures, new spirits and cocktails.

  • Create and follow recipes using proper and contemporary techniques.

  • Craft and create seasonal cocktail menus, and meet specific deadlines based on the role.

  • Perform monthly inventories of liquor, beer, wine, and supplies, implement and maintain controls for accurate inventory accountability.

  • Proactive; exercises good judgment; can creatively problem solve and anticipate needs of guests; pay attention to detail with a focus on quality and service.

  • A true desire to exceed guest expectations in a fast-paced customer service environment.

Qualifications:

  • Ideally with a relevant degree, or diploma in Hospitality or restaurant management.

  • Minimum 2 years work experience as Bar Manager or Assistant Bar Manager in a hotel or large restaurant with good standards.

  • Prior 5* international hotel hospitality (similar to Hyatt) and/or luxury standalone restaurant experience is essential.

  • Advanced knowledge of bar operations.

  • Clear concise written and verbal communication skills.

  • Must have excellent organizational, interpersonal and administrative skills.

  • Ability to work a flexible schedule including evening, weekends, and holidays.

  • Must be proficient in general computer knowledge, including a working knowledge of point-of-sale systems.

  • Should possess strong food and beverage knowledge including modern bar and drink trends.

  • Beverage knowledge should include wine, spirits, beers and cocktails.

  • Local language proficiency is preferred.

Qualifications:

  • Ideally with a relevant degree, or diploma in Hospitality or restaurant management.

  • Minimum 2 years work experience as Bar Manager or Assistant Bar Manager in a hotel or large restaurant with good standards.

  • Prior 5* international hotel hospitality (similar to Hyatt) and/or luxury standalone restaurant experience is essential.

  • Advanced knowledge of bar operations.

  • Clear concise written and verbal communication skills.

  • Must have excellent organizational, interpersonal and administrative skills.

  • Ability to work a flexible schedule including evening, weekends, and holidays.

  • Must be proficient in general computer knowledge, including a working knowledge of point-of-sale systems.

  • Should possess strong food and beverage knowledge including modern bar and drink trends.

  • Beverage knowledge should include wine, spirits, beers and cocktails.

  • Local language proficiency is preferred.

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