Bilingual Screening Research Lead

The Role

Responsible for the performance of screening activities for prospective research volunteers
Responsible for day-to-day volunteer marketing and recruitment activities to meet study enrollment timelines
Responsible for ensuring volunteer recruitment practices are fair and ethical
Support Screening Manager by providing cover and assistance with screening set up for upcoming studies/cohorts
To comply & adhere to GCP guidelines and regulations as required of this role
To ensure study data is collected to a high quality in accordance with Good Clinical Practice (GCP) standards
To ensure subject safety at all times

Main Tasks and Responsibilities

Work with Screening Manager, PI, and Clinical Lead to understand demands/strategy for studies to ensure advertising plans meet the requirements
Responsible for updating the company volunteer recruitment website in advance of the screening start date
Posting of social media for volunteer recruitment (Facebook, Instagram and Twitter etc.) and responding to comments on all platforms (as applicable)
Preparation of Admission Lists, Screening Logs as needed
Content creation for GoParticipateNow website, including stories and blogs, as well as other marketing /promotional materials
Track website conversion rates and taking action to improve where necessary
Monthly reporting on advertising performance as requested, e.g. cost per application and cost per panel addition
Assist with training of new hires at Screening office in recruitment, volunteer registration and technician duties
Review new technologies and keep the company at the forefront of developments in volunteer recruitment
Ensure incoming website and social media inquiries are regularly monitored and responded to
Thoroughly read and understand protocols and train screening staff on protocol prior to start of recruitment or screening
Ensures ethical and adequate recruitment and screening of prospective research volunteers for studies
Explains research study and obtains proper informed consent. Ensures consents are completed prior to the performance of any screening activities
Obtains medical histories and documents findings according to SOPs, protocol specific requirements and Good Clinical Practice
Assists with the performance and/or scheduling of all screening procedures required by protocol
Assists in obtaining clinical laboratory specimens and shipping to the appropriate laboratory as needed
Reviews abnormal results of screening tests with the Investigators and alerts volunteers of results, which need further medical evaluation
Reviews completed screening charts for completeness and conformity with protocol requirements. Reports and documents any clinical results or compliance issues which would lead to study exclusion
Ensures that screen failures charts are properly archived in a timely manner
Assists with other duties as assigned
Liaise with the medical team to assess volunteer suitability for inclusion on the database where required
Respond to volunteer queries, involving other staff as appropriate in order to provide the best response

Job Demands
The job may involve the following:

Very high concentration of work
Strict and tight deadlines
Having to juggle a range of tasks/issues simultaneously
Working in a hazardous environment with high requirement to follow safety procedures
Working outside normal working hours
Needing to respond to client demands

The Candidate

Associate degree (preferred) or high school graduate
At least 2 years’ experience of working in a health-related environment, preferably clinical research
Fluent in English & Spanish
Computer proficient and ability to navigate through various specialized computerized systems
Demonstration of digital skills in social media communications
Good understanding of the latest online marketing concepts, strategy, and best practice
Demonstration of initiating, delivering, and analyzing advertising campaigns for recruitment of volunteers
Excellent organizational skills and problem-solving abilities
Ability to perform multiple tasks and prioritize effectively to meet required deadlines
Excellent communication and interpersonal skills
Detail oriented and self-directed