Billing Supervisor – (not a remote position)
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Skills
About the role
Description
Are you an experienced healthcare billing professional with a passion for revenue cycle excellence, leading people, and process improvement? Concord Counseling Services is seeking a Billing Supervisor to lead our billing and revenue cycle operations while supporting our mission of delivering high-quality behavioral health services to the community.
As the Billing Supervisor, you will work in our Westerville office and oversee all aspects of the billing process from claim submission through payment collection, ensuring accuracy, compliance, and operational efficiency.
Your Job Opportunity
• Hire, onboard, supervise, mentor, and develop billing staff.
• Establish clear performance expectations and provide coaching and professional development.
• Facilitate team meetings and foster a positive, collaborative workplace culture.
• Oversee end-to-end billing operations and revenue cycle activities.
• Ensure clinical staff are credentialed within established timeframes.
• Monitor timely and accurate claim submission, payment posting, adjustments, and claim follow-up.
• Manage accounts receivable and collections to maximize reimbursement and minimize aging balances.
• Ensure payer contracts, fee schedules, and reimbursement rates are applied correctly.
• Partner with clinical staff to ensure accurate documentation, coding, and billing compliance.
• Conduct internal audits to ensure regulatory and payer compliance.
Requirements
Required Qualifications
• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• Minimum 3 years of healthcare billing and revenue cycle management experience preferably in behavioral health
• Minimum 2 years of supervisory or management experience overseeing billing, accounting, or financial operations.
• Proven experience maintaining revenue cycle processes that achieve claim collection rates exceeding 95%.
• Expertise in Medicaid, Medicare, commercial insurance billing, credentialing, and payer requirements and fee schedules.
• Strong analytical skills with experience monitoring collections and agency performance metrics.
• Proficiency with Electronic Medical Records (EMR/EHR) systems and Microsoft Office applications.
• Highly organized with the ability to prioritize, delegate, and manage multiple responsibilities.
Why Join Concord?
• At Concord Counseling Services, you'll have the opportunity to make a meaningful impact while working alongside dedicated professionals committed to improving lives and strengthening our community. We value collaboration, innovation, and professional growth, and we're looking for leaders who share our commitment to excellence.
• Competitive pay
• Generous paid time off including 4 self-care days per year
• Compressive benefits package
• Flexible work schedule (in the office position)
If you are ready to serve with your heart, apply now at https://concordcounseling.org/careers/
Concord Counseling Services is an Equal Opportunity Employer.