Building Senior Permit Technician (58695)

Senior Permit Technician

JOB TITLE: Senior Permit Technician

CLASSIFICATION: Non-Exempt

DEPARTMENT: Compliance

SUPERVISOR: Chief Building Official

SALARY: $26.98 to $32.38 Hourly

To provide administrative and technical support to the Compliance Department; to participate in the promotion of an office environment where efficiency and professionalism are required.

• Provide oversight of work accuracy being submitted and entered.
• Assist the Organization with training. Recommend and assist in the implementation of goals and objectives, review policies and procedures.
• Assist the Chief Building Official with maintaining good working relationship with other city departments in permit approval process.
• Assist the Chief Building Official of licensing, permitting, and plan review.
• Assist compliance inspectors with scheduling, licensing, permit, and plan review concerns. Receive inspection requests, schedule inspections.
• Obtain and apply a working understanding of permitting and licensing database system operations to support daily business processes, troubleshooting issues, and maintain data accuracy.
• Receive and process permit applications for residential and commercial projects; verify project valuations, calculate, and collect fees; verify that permit applications are complete, and all information has been provided; process documents for required approvals; verify all approvals and issue permits; prepare Certificates of Occupancy or Completion.
• Receive and process license applications, accept payment and issue approved licenses for building contractor/trade related licenses. Process license renewals, review testing requirements for applicants and keep license files current.
• Assist in completing license, permit, plan review, and other Organization reports.
• Provide recommendations for methods of providing clerical and administrative support services; identify resources needs; review needs with appropriate management staff.
• Independently compose, compile, and prepare correspondence, reports and related documents as assigned; type and proofread a wide variety of complex and confidential reports, letters, memoranda, and statistical charts.
• Respond to public and staff inquiries in a courteous and professional manner; provide information and assist with various office activities of the Organization.

• Operate a variety of communications and office equipment including, but not limited to, a multi-line telephone system, facsimile, computers, copiers, scanning/imaging equipment, and various computer software.
• Order supplies for the Organization concerning office supplies, licensing, permitting, and mailings.
• Be responsible for receipt and accounting of fees collected.
• Perform other duties and responsibilities as required.

• Working knowledge of Microsoft Word, Word Mail Merge and Excel.
• Basic principles of record keeping.
• Modern office practices, procedures and various computer equipment and software, including word processing, data entry.
• English, including usage, writing, spelling, grammar, and punctuation.
• Cash receipting practices.
• Practices and techniques resulting in positive public relations and customer service.
• Pertinent laws, codes, and regulations.
• Creation and maintenance of filing systems, paper and electronic.

• Respond to requests/inquiries and accurately interpret and explain practices, laws, codes, regulations, policies, and procedures related to Contractor Licensing and Compliance Department.
• Multi-task supervising and training of Permit Technicians while performing other duties.
• Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include the following: sitting and standing for extended periods of time; operating assigned equipment.
• Making observations; communicating with others; reading and writing.
• Maintain mental capacity which allows for effective interaction and communication with others; team oriented, but able to work independently.
• Manage multiple tasks and projects simultaneously, meeting deadlines in a timely manner.
• Provide a high level of accuracy and attention to detail.
• Manage and balance cash drawer, receipting and making change for transactions.
• Proficiently operate a personal computer and a variety of office machines.
• Respond to requests and inquiries from the public and co-workers in a courteous and professional manner.
• Maintain confidentiality.
• Establish and maintain cooperative working relationships with those contacted in the course of work.
• Work independently in the absence of supervision.
• Perform responsible technical and clerical work involving the use of independent judgment and personal initiative.
• Understand and follow through with verbal and written directions.
• Communicate clearly and concisely, both orally and in writing.
• Understand the organization and operation of the city and of outside agencies as necessary to assume assigned responsibilities.
• Perform clerical work including maintenance of appropriate records and compiling information for reports.
• Possess a valid driver’s license.

Required:

High school diploma or GED plus two (2) years’ experience in a customer service-based office setting.

Wyoming notary public designation, and International Code Council permit technician certification within one (1) year of employment.

Preferred:

Four (4) years of technical and clerical experience in the field of building and development.