Business Analyst - ITS - FT Admin Contract

Find Your Spot at Humber
At Humber, we are a vibrant, diverse community of professionals dedicated to providing an exceptional learning experience for our students. Through our strategic vision and exciting new brand Builders of Brilliance, we are co-constructing a new model of polytechnic education for Ontario, Canada, and the world. We are committed to ensuring that Humber offers the right programs and the most effective teaching and learning approaches to prepare exceptional leaders for our industries and communities.

To achieve our vision, we take finding and developing the right talent very seriously. We offer a collegial, collaborative, inclusive environment in which each individual is supported in growing and bringing their best each day.

If you are excited by the prospect of contributing to our vision for learning, if you would like to be part of building a new model of polytechnic education, of ‘building brilliance’, in one of Canada’s preeminent higher education institutions, then here is your opportunity to join our dynamic team.

Job Details:
Position Title: Business Analyst
Status: Full-Time Administration Contract
Hours: 37.5 hours per week
Faculty/Department: Information Technology Services
Campus/Location: North Campus – must be comfortable working hybrid, a minimum of four (4) days on-site.
Minimum Starting Salary: $97,491; starting salaries are determined based on qualifications and years of related experience.
Duration of Need: Until March 31, 2027

About the Information Technology Services at Humber:
Information Technology Services provides leadership for the continuous development of digital experiences delivered on a secure, flexible, and dependable IT environment built on a foundation of transparency, collaboration, client focus, and respect. Together we transform client ideas into results, leverage technology to enable student engagement and success, support students and employees in the journey of discovery, deliver integrated digital solutions to improve collaboration and communication across the Humber community, and improve business processes to enable better decision-making. Digital Innovation, Information Technology Services is always striving to enhance the digital experience for students, staff, and visitors.

About the Business Analyst Role:
The Business Analyst is responsible for supporting the discovery, analysis, planning, and delivery of strategic digital initiatives across Humber.

You will collaborate with business and technology interested parties to understand business needs, define problems and opportunities, document current and future-state processes, identify requirements, and support the evaluation of potential solutions.

Acting as a bridge between business needs and technology delivery, you will facilitate conversations with interested parties, translate business needs into clear and actionable requirements, and work collaboratively with Product Owners, Enterprise Architecture, technical teams, and business partners to support informed decision-making and successful delivery.

You will contribute throughout the initiative lifecycle, from early discovery and planning through requirements definition and implementation support, ensuring business objectives, requirements, decisions, dependencies, and expected outcomes are clearly understood and documented.

Ultimately, you are accountable for providing strong business analysis capability that enables Humber to better understand complex business problems, evaluate opportunities, and progress strategic initiatives toward measurable outcomes.

Key Duties

• Collaborating with business and technology interested parties to understand strategic objectives, business needs, challenges, and opportunities.
• Lead and support discovery activities, including interviews, workshops, process analysis, and requirements gathering.
• Analyze and document current-state and future-state business processes, identifying opportunities for improvement, simplification, and automation.
• Support Product Owners in defining, refining, and maintaining initiative backlogs and connecting detailed requirements to expected business outcomes.
• Partner with Enterprise Architecture and technical teams to provide the business context and requirements needed to evaluate solution options and inform recommendations.
• Facilitate cross-functional discussions to clarify requirements, resolve gaps, identify dependencies, and support alignment and decision-making.
• Support vendor and solution evaluation activities by documenting requirements, analyzing proposed capabilities, and assessing alignment with business needs.
• Support initiatives through planning and implementation by maintaining requirements traceability and helping ensure delivered solutions align with agreed business needs.
• Develop clear documentation and recommendations that enable leadership to make informed decisions.
• Contribute to the continuous improvement of Planning and Scoping practices, business analysis standards, templates, and ways of working across Humber.

Find Your Spot at Humber
At Humber, we are a vibrant, diverse community of professionals dedicated to providing an exceptional learning experience for our students. Through our strategic vision and exciting new brand Builders of Brilliance, we are co-constructing a new model of polytechnic education for Ontario, Canada, and the world. We are committed to ensuring that Humber offers the right programs and the most effective teaching and learning approaches to prepare exceptional leaders for our industries and communities.

To achieve our vision, we take finding and developing the right talent very seriously. We offer a collegial, collaborative, inclusive environment in which each individual is supported in growing and bringing their best each day.

If you are excited by the prospect of contributing to our vision for learning, if you would like to be part of building a new model of polytechnic education, of ‘building brilliance’, in one of Canada’s preeminent higher education institutions, then here is your opportunity to join our dynamic team.

Job Details:
Position Title: Business Analyst
Status: Full-Time Administration Contract
Hours: 37.5 hours per week
Faculty/Department: Information Technology Services
Campus/Location: North Campus – must be comfortable working hybrid, a minimum of four (4) days on-site.
Minimum Starting Salary: $97,491; starting salaries are determined based on qualifications and years of related experience.
Duration of Need: Until March 31, 2027

About the Information Technology Services at Humber:
Information Technology Services provides leadership for the continuous development of digital experiences delivered on a secure, flexible, and dependable IT environment built on a foundation of transparency, collaboration, client focus, and respect. Together we transform client ideas into results, leverage technology to enable student engagement and success, support students and employees in the journey of discovery, deliver integrated digital solutions to improve collaboration and communication across the Humber community, and improve business processes to enable better decision-making. Digital Innovation, Information Technology Services is always striving to enhance the digital experience for students, staff, and visitors.

About the Business Analyst Role:
The Business Analyst is responsible for supporting the discovery, analysis, planning, and delivery of strategic digital initiatives across Humber.

You will collaborate with business and technology interested parties to understand business needs, define problems and opportunities, document current and future-state processes, identify requirements, and support the evaluation of potential solutions.

Acting as a bridge between business needs and technology delivery, you will facilitate conversations with interested parties, translate business needs into clear and actionable requirements, and work collaboratively with Product Owners, Enterprise Architecture, technical teams, and business partners to support informed decision-making and successful delivery.

You will contribute throughout the initiative lifecycle, from early discovery and planning through requirements definition and implementation support, ensuring business objectives, requirements, decisions, dependencies, and expected outcomes are clearly understood and documented.

Ultimately, you are accountable for providing strong business analysis capability that enables Humber to better understand complex business problems, evaluate opportunities, and progress strategic initiatives toward measurable outcomes.

Key Duties

• Collaborating with business and technology interested parties to understand strategic objectives, business needs, challenges, and opportunities.
• Lead and support discovery activities, including interviews, workshops, process analysis, and requirements gathering.
• Analyze and document current-state and future-state business processes, identifying opportunities for improvement, simplification, and automation.
• Support Product Owners in defining, refining, and maintaining initiative backlogs and connecting detailed requirements to expected business outcomes.
• Partner with Enterprise Architecture and technical teams to provide the business context and requirem