Business Control Manager

Job Description:

Job Title: Business Control Manager

Corporate Title: Up to Director

Location: Bromley

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Location Overview:

Join our bustling Bromley office, situated in one of London’s greenest boroughs. Here you’ll  find plentiful and easy commuting routes, with central London just 15 minutes away by train.

Job Description:

This role sits within Global Risk Management (GRM), Global Risk Analytics (GRA), and is responsible for leading and executing governance, business control and operational excellence activities across GRA's modelling and analytical teams. Responsibilities include business reporting, management of key business control processes, assessment of the risk and control environment, identification and remediation of control gaps, and support for regulatory, audit and other governance requirements.

The role will partner closely with senior GRA stakeholders and wider Risk and Control partners to ensure effective governance, appropriate escalation of risks and issues, and delivery of strategic and control enhancement initiatives.

Responsibilities:

• Leads the assessment of the design and effectiveness of the risk and control environment across GRA, supporting adherence to enterprise-wide standards.
• Leads governance and business control activities across GRA modelling and analytical teams, including cross-functional and horizontal initiatives.
• Performs monitoring and testing of controls, identifies control gaps and improvement opportunities, and develops appropriate remediation actions, milestones and reporting.
• Ensures timely execution of governance and control activities, including control execution, issue management, action-plan tracking and results reporting.
• Reviews GRA responses for regulatory examinations, internal audits and other monitoring and inspections.
• Produces accurate, decision-useful business reporting and governance information, including dashboards, metrics, trends and senior-management updates.
• Partners with senior stakeholders across GRA, Global Risk Management and Enterprise Control Functions to identify, escalate and resolve material risks and control matters.
• Supports strategic governance, control enhancement and business modernisation initiatives across GRA.

Managerial Responsibilities:

This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating teamwork.

Skills:

• Controls Management
• Oral Communications
• Risk Management
• Stakeholder Management
• Strategy Planning and Development
• Continuous Improvement
• Drives Engagement
• Influence
• Strategic Thinking
• Talent Development
• Data and Trend Analysis
• Decision Making
• Monitoring, Surveillance, and Testing
• Problem Solving
• Quality Assurance

Skills that will help:

• Experience within Global Risk Management, Global Risk Analytics, Model risk Management or a comparable risk and control environment.
• Knowledge of model governance, regulatory examination, audit, issue management and control remediation processes.
• Experience producing senior-management reporting and coordinating governance forums or cross-functional initiatives.
• Ability to build effective relationships and influence senior stakeholders across Risk, Compliance/Operations, Finance, Global Markets and control functions

Benefits of working at Bank of America (UK):

• At Bank of America, we strive to prioritise employees’ health and wellbeing – it’s what makes us a Great Place to Work.

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner.

• Competitive pension plan, life assurance, and group income protection cover if you become unable to work because of a disability or health reasons.

• We offer 26-weeks paid maternity leave, 16-weeks paid paternity leave and inclusive family leave arrangements for working parents and carers including 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum 

• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a well-being account, travel insurance, critical illness, cycle to work etc.

• Use of a flex fund to use towards benefits

• Access to an emotional wellbeing helpline, and virtual GP services

• Access to the Peppy App which provides 1:1 support, consultations and resources relating to men’s health, women’s health, fertility, menopause, and pregnancy & parenthood.

• Access to a range of gyms, exercise classes, and wellbeing Apps through Wellhub, including Headspace and Calm

• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area.

Bank of America:

Good conduct and sound judgment is crucial to our long-term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.