Business Development Coordinator
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Skills
About the role
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Business Development Coordinator based in India.
In this fully remote opportunity, you will play an important role in supporting business development and student application operations within an international education environment. You will act as a key point of contact for students, education agents, and internal teams, ensuring that application-related queries are handled efficiently. Your responsibilities will include following up on visa appointments, outstanding documentation, tuition fees, and visa outcomes. Working closely with admissions and business development teams, you will help maintain smooth communication and timely case resolution. You will also contribute to operational reporting and ensure stakeholders have accurate, up-to-date information. This role is ideal for an organized, proactive professional who enjoys communication, coordination, and delivering excellent customer service.
Accountabilities:
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Make outbound calls to students and education agents to obtain updates on visa appointments, missing application documents, tuition fee payments, and visa outcomes.
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Coordinate with the Admissions Department to obtain application status updates and ensure urgent cases are addressed and processed within the required timelines.
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Manage shared Application Support Team mailboxes professionally, ensuring incoming queries are acknowledged, tracked, and resolved promptly.
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Prepare, update, and distribute regular reports to relevant stakeholders, including education agents and business development representatives.
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Maintain accurate records of communications, application updates, and outstanding actions to support efficient follow-up.
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Prioritize urgent requests, coordinate with relevant departments, and help resolve application-related issues.
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Maintain professional communication and positive working relationships with students, agents, and internal stakeholders.
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Follow organizational policies, professional standards, and applicable guidelines relating to equality, diversity, health, safety, and safeguarding.
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Bachelor's degree in any discipline, with approximately 3–4 years of relevant professional experience.
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Previous experience in business development coordination, customer support, admissions operations, sales administration, or a similar role.
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Experience with Salesforce is desirable but not mandatory.
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Proficiency in Microsoft Office applications, particularly Word, Excel, and PowerPoint.
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Fluent English communication skills, both written and verbal, with a pleasant and professional telephone manner.
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Strong interpersonal and customer service skills, with the ability to communicate effectively, empathetically, and professionally.
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Excellent organizational and time management abilities, including the capacity to manage multiple priorities and meet deadlines.
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Strong attention to detail, problem-solving abilities, and sound judgment when handling sensitive information.
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Self-motivated, proactive, and comfortable working independently while taking ownership of assigned responsibilities.
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Ability to adapt to changing business requirements and maintain high professional standards.
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Fully remote working arrangement within India.
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Contract-based, freelance employment opportunity.
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Opportunity to work within an international education and business development environment.
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Exposure to global student recruitment, admissions processes, and visa-related operations.
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Opportunities to collaborate with international stakeholders and cross-functional teams.
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Professional development through practical experience in coordination, customer communication, and business operations.