Cash Management Services Teller Manager
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Key details
- Location
- Grand Rapids, MI, United States
- Work style
- Onsite
- Level
- Senior
- Experience
- 5–8 yrs
- Function
- Finance & Accounting
- Focus area
- other
- Posted
- 15h ago
Skills
cash managementchange orderscustomer servicevault
About the role
Cash Management Services ManagerJob Overview
This position is responsible for managing directly and through subordinates, operational and production activities in the Cash Vault with responsibility for the branch and their associates.
Plans and directs daily activities for the department; to include deposit verifications, change order preparations and currency coin inventories management.
Ensures accountability and securities of all funds transiting within the department.
Interacts and participates with customers, business partners and Region Cash Management in the developments of associated policies and procedures, and communicates change throughout the Branch
Accountabilities
Providing services to large banks, correspondent and niche banks, large corporate and small commercial entities, and coin and ATM customers
Ensure accountability and security of all funds transiting the department
Serve as liaison with the Federal Reserve Bank, banks, thrift charters, and commercial customers to identify and resolve problems; develop associated policies and procedures, and communicate change throughout the organization
Exercise usual managerial authority regarding staffing, hiring, performance appraisals, promotions, salary increases, terminations, and staff development for a growing department
Establish and review operating systems and procedures within the branch and dependent procedures outside the department; and update as needed to ensure process effectiveness and control, accountability, and security of all cash movement and inventory information
Communicate with internal, bank, or commercial customers to address and resolve problems, special requests, and/or discrepancy situations
Analyze complex factors to decide appropriate actions, and resolve situations not covered by set policies or procedures
Sets and communicates clear goals while driving for results and creating a high performing work force focusing on staff moral and teamwork.
Develop plans to reduce or eliminate operational inefficiencies.
Other duties as assigned.
Primary Requirements
Minimum 5 years’ experience in the Banking industry
Experience with cash or check processing, highly preferred.
Experience in a fast paced, deadline driven production environment.
Experience in meeting production goals and financial targets.
Proven ability building a high performing and diverse work force.
Must have excellent communication and customer service skills.
Proven leadership, decision making and delegation experience.
Ability to work independently and in a matrix managed environment.
Bachelor’s degree in Business; Finance or like field, a plus.
Benefits
Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes:
· Vacation and Sick Time (PTO) as well as Paid Holidays
· Health & Dental Insurance
· Vision Insurance
· 401(k) Plan
· Basic Life Insurance Plan
· Voluntary Life Insurance Plan
· Flexible Spending and Health Savings Account
· Dependent Care Account
· Industry leading Training and Development
This position is responsible for managing directly and through subordinates, operational and production activities in the Cash Vault with responsibility for the branch and their associates.
Plans and directs daily activities for the department; to include deposit verifications, change order preparations and currency coin inventories management.
Ensures accountability and securities of all funds transiting within the department.
Interacts and participates with customers, business partners and Region Cash Management in the developments of associated policies and procedures, and communicates change throughout the Branch
Accountabilities
Providing services to large banks, correspondent and niche banks, large corporate and small commercial entities, and coin and ATM customers
Ensure accountability and security of all funds transiting the department
Serve as liaison with the Federal Reserve Bank, banks, thrift charters, and commercial customers to identify and resolve problems; develop associated policies and procedures, and communicate change throughout the organization
Exercise usual managerial authority regarding staffing, hiring, performance appraisals, promotions, salary increases, terminations, and staff development for a growing department
Establish and review operating systems and procedures within the branch and dependent procedures outside the department; and update as needed to ensure process effectiveness and control, accountability, and security of all cash movement and inventory information
Communicate with internal, bank, or commercial customers to address and resolve problems, special requests, and/or discrepancy situations
Analyze complex factors to decide appropriate actions, and resolve situations not covered by set policies or procedures
Sets and communicates clear goals while driving for results and creating a high performing work force focusing on staff moral and teamwork.
Develop plans to reduce or eliminate operational inefficiencies.
Other duties as assigned.
Primary Requirements
Minimum 5 years’ experience in the Banking industry
Experience with cash or check processing, highly preferred.
Experience in a fast paced, deadline driven production environment.
Experience in meeting production goals and financial targets.
Proven ability building a high performing and diverse work force.
Must have excellent communication and customer service skills.
Proven leadership, decision making and delegation experience.
Ability to work independently and in a matrix managed environment.
Bachelor’s degree in Business; Finance or like field, a plus.
Benefits
Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes:
· Vacation and Sick Time (PTO) as well as Paid Holidays
· Health & Dental Insurance
· Vision Insurance
· 401(k) Plan
· Basic Life Insurance Plan
· Voluntary Life Insurance Plan
· Flexible Spending and Health Savings Account
· Dependent Care Account
· Industry leading Training and Development