Catering & Convention Services Coordinator

Overview:
The Events Coordinator is responsible for assisting in the daily operations of our events and meeting space to ensure overall client satisfaction. This individual will report to the Director of Catering and Conference Services and handle all administrative duties as assigned by the Catering Department.
Responsibilities:

Create BEO’s for ASC Events (Galas, Christmas parties, associate gatherings)
Compiles and distributes weekly Resume Packet
Organizes weekly CS Manager Go To Schedule
Generates and distributes weekly Medallia pre pull report
Coordinates weekly distribution of Post Con reports
Create Bookings and Block Space for Tastings in FDC as needed
Create Tasting Menu Cards as needed


Coordinate Group Sales Contract Turnover process


Produce Meal and Parking Vouchers
Coordinates Transportation for clients
Coordinates and produces information required for Preconvention meetings
Inputs client amenities into Alice system
Create restaurant reservations as needed
Complete Expense Reports
Break down file folders
Create PO’s, Birchstreet orders, and Check Requests
Support CSM’s with ICW bookings
Create Diagrams as needed
Initiate resume shells for CSMs
Answer incoming telephone calls and respond to inquiries by determining client's needs and specifications for referral to the appropriate Manager.
Send all information requested by Manager to clients.
Maintain filing systems.
Completing and distributing Banquet Event Orders and Group Resumes as needed.
Maintain department inventory of office supplies.
Establish rapport with clients and function as Manager’s liaison.
Special projects as assigned by Department Manager.
Setup requests with preferred vendors on behalf of managers and/or clients.
Coordinate Select Rewards fulfillment requests

Qualifications:

Must have working knowledge of Excel, Word, Outlook, Power Point
Must be organized and detail oriented.
Must be able to handle multiple tasks at one time.
Previous hotel, catering, and Delphi experience preferred.