Celebrant Supervisor

Our associates celebrate lives. We celebrate our associates.

As a working Supervisor, manages a team of Celebrants while also performing Celebrant responsibilities. Collaborates with client families to discuss and plan personalized ceremonies reflecting the life-style of the deceased and a meaningful end-of-life celebration. Implement decisions. Officiates ceremonies.

JOB RESPONSIBILITIES

• Oversees the day-to-day needs of Celebrant program, communicates expectations, and manages issues across teams.

• Officiates Funeral and Cemetery Services, in lieu of Clergy or Funeral Director.  
• Collaborates with client family in personal, at their home, and/or virtually to design personalized, meaningful, and memorable visitation, funeral, or cemetery events and services. While building trust, facilitate client family listening to needs and wishes identifying how to fulfil their wishes.   Diplomatically and with empathy, asks probing questions to clarify and understand outcomes.   Offers suggestions and options such as, music, scripture, poems, candle lighting, give a ways, and icons to honor and memorialize the deceased.
• Informs Funeral Director of celebrant decisions for contract revisions to themes, color scheme, Catering, Flowers, or MeM. 
• In locations with Event Planners, communicates event arrangement details with Event Planners; Event Planners implement event arrangements.  In lieu of Planners, Celebrant implements arrangements with assistance of available funeral and cemetery staff. 
• Prepare Family keepsakes memorializing the deceased. 
• Self manages workload to deliver quality work on time.  Consistently applies procedures, regulations, and policies producing compliant and efficient results.  Works independently applying experience and knowledge of procedures, regulations, and policies to complete responsibilities.  Exhibits accountability for work and behaviors.
• Takes the initiative to discuss assignments, expectations, priorities and deadlines as well as seek guidance and coaching from Location Manager.  Adjusts effectively to work within new work structures, processes, requirements, or cultures.   Ensures compliance with local, state, and federal regulations.

• Maintains processes and procedures.  Identifies and implements innovative solutions improving efficiencies.  Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures.

People Development

• Develop a strong, trusting, and reliable team.  Understand team members career aspirations and provide assignments to develop skills and/or close gaps.  Constructively address issues and provide tangible and appropriate feedback.  Apply a proactive and collaborative management style in order to increase employee engagement and minimize turnover. 
• Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff. Recommends pay increases, special pays, and career advancements.

MINIMUM Requirements

Education

• High School Diploma or GED
• Valid state driver’s license with an acceptable driving record

Experience

• At least five (5) years hospitality, event planning, and celebrant experience
• At least three (3) years’ Celebrant experience officiating funeral services and creating memorable celebrations
• Experience managing people preferred

Knowledge, Skills and Abilities

• Leadership qualities and skills
• Empathetic and compassionate with the ability to work in emotional environment and clients
• Ability to build professional and trusting business relations within the team
• Cognitive Ability including reason, plan, solve problems, learn quickly, learn from experience, and appropriately apply learning to new situations.
• Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives
• Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated
• Professional written and verbal communication skills
• Ability to use electronic databases to maintain customer requests, create memorabilia, utilize HRIS and Payroll systems, and basic MS Office Suite skills

Pay:

 

$65,000.00 yearly

 

Benefits:

 

Medical * Dental * Vision * Flexible Spending Accounts (health care and dependent care) * Health Savings Account with Company Contribution * Sick Leave * Short-Term Disability * Long-Term Disability * Life Insurance * Voluntary Accidental Death or Dismemberment Insurance * Dependent Life Insurance * SCI 401(k) Retirement Savings Plan with Company match * Employee Assistance Program

Postal Code: 80033

Category (Portal Searching): Operations

Job Location: US-CO - Wheat Ridge