Clerk III (Ophthalmology)
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Key details
- Salary
- HK$211K–HK$329K/yr
- Location
- Kowloon, Hong Kong
- Work style
- Onsite
- Level
- Senior
- Experience
- 2–5 yrs
- Function
- Healthcare
- Focus area
- other
- Posted
- 1w ago
Skills
About the role
Application Deadline: 13 October 2026
Date of Issue: 29 September 2026
Post: Clerk III
Rank: Clerk III
Hospital/ Department: Caritas Medical Centre / Ophthalmology
Pay: HK$17,611 – HK$27,413 (HGPS Point 2 - 9) per month including Monthly Allowance
Up to 15% of total basic salary (after deducting the contribution of Mandatory Provident Fund by Hospital Authority) as end-of-contract gratuity may be offered to contract staff upon completion of the contract subject to satisfactory performance.
Key Responsibilities:
Perform basic clerical duties under supervision. The typical duties include:
1. Provide comprehensive administrative, clerical, and customer-service support to facilitate the efficient daily operation of the SOPD.
2. Handle shroff, appointment-booking, and reception services, including responding to enquiries from patients, clients, and internal or external stakeholders.
3. Support the administration of the SOPD e-Allowance system, including coordination of related activities and preparation of allowance claims.
4. Maintain accurate departmental records through data input and verification; analyse data and prepare statistical summaries and reports as required.
5. Assist in coordinating duty rosters and leave arrangements for doctors, clerical staff, and supporting personnel.
6. Support the proper management, filing, retrieval, and maintenance of patient records in accordance with departmental procedures and confidentiality requirements.
7. Provide administrative and operational support for the planning, coordination, and implementation of departmental projects and service-improvement initiatives.
8. Assist in organising meetings by preparing agendas, presentation materials, supporting documents, and accurate meeting minutes.
9. Participate in the orientation, on-the-job training, and day-to-day supervision of junior clerical staff.
10. Monitor departmental supplies, maintain appropriate stock levels, and support inventory control and replenishment activities.
11. Communicate with patients and relevant service partners to address their needs and enquiries.
12. Undertake other duties and ad hoc assignments as directed by supervisors.
Entry Requirements:
1. (a) Passes in 5 subjects in the Hong Kong Certificate of Education Examination including English Language (Syllabus B), Chinese Language and Mathematics, or equivalent.
OR
(b) 5 subjects in the Hong Kong Diploma of Secondary Education attaining the level specified below:
l Level 2 in English Language, Chinese Language and Mathematics; and
l Level 2 in New Senior Secondary subjects / "Attained" in Applied Learning subjects /Grade E in Other Language subjects; or equivalent.
2. Ability to perform typing, word processing and / or Chinese word processing.
Preferred Attributes/Exposure:
1. Knowledge of common office automation (e.g. operation of fax machine), PC applications and HA system operation (e.g. OPAS, IPAS, OTMS, CDARS, CMS, ERP, eDMS & eHRSS).
2. SOPC and hospital accreditation experience and knowledge of Smart Clinic project(s)
3. Knowledge of other dialects (e.g. Mandarin) in the light of individual job requirement.
4. Good interpersonal skills
5. Good communication and organization skills, multi-tasking and able to work independently under pressure.
Remark:
1. Please refer to https://www.ha.org.hk/haho/ho/hrd_jv/NotestoApplicants.pdf for “Notes to Applicants”.
2. Serving staff who have completed F.5/S.5 or equivalent and have 2 years’ clerical experience within HA may also be considered.
Please submit application online on or before 13 October 2026. For enquiries, please telephone 2990 4176 / 2990 4178.
Application Deadline: 13 October 2026
Date of Issue: 29 September 2026
Post: Clerk III
Rank: Clerk III
Hospital/ Department: Caritas Medical Centre / Ophthalmology
Pay: HK$17,611 – HK$27,413 (HGPS Point 2 - 9) per month including Monthly Allowance
Up to 15% of total basic salary (after deducting the contribution of Mandatory Provident Fund by Hospital Authority) as end-of-contract gratuity may be offered to contract staff upon completion of the contract subject to satisfactory performance.
Key Responsibilities:
Perform basic clerical duties under supervision. The typical duties include:
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