CLIENT ADVISOR

Richemont

Hong Kong6d ago

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Key details

Location
Hong Kong
Work style
Onsite
Level
Mid level
Job type
Full-time
Function
other
Focus area
other
Posted
6d ago

Skills

customer service

About the role

Founded in Florence in 1860, Panerai forged its reputation by developing precision instruments and professional watches for the Royal Italian Navy, renowned for their reliability and functional design. Rooted in performance, purpose, and precision, the Maison embraces its heritage while pushing the boundaries of innovation, combining Italian design with Swiss expertise. Today, Panerai continues to create tool watches that serve as trusted companions for every adventure, even in the most demanding environments.

Key Responsibilities:

  • Front line representative of the Brand, responsible for managing the customer’s experience and selling products
  • Maximize the sales of products, by achieving your own individual sales targets and helping to achieve the Boutique targets
  • Provide qualitative customer service by delivering the best customer service
  • Promote and sell products by identifying customers’ needs and suggesting merchandise to meet their needs
  • Ensure that the Boutique appearance is up to standards and the display of products are presented in accordance with specifications

Requirements:

  • Experience in luxury retail or hospitality
  • Sales background in watches and jewelry is a plus
  • Good command of Cantonese, Mandarin, and English
  • Cheerful, Self-motivated with a positive attitude and professional selling techniques
  • Outgoing team player with strong interpersonal and communication skills
  • Customer & sales oriented
  • Professional presentation

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