Client Solutions Manager - Spotify
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Key details
- Location
- Budapest, Hungary
- Work style
- Hybrid
- Level
- Senior
- Job type
- Full-time
- Experience
- 2–3 yrs
- Function
- Sales & Solutions
- Focus area
- other
- Posted
- 2d ago
Skills
account managementcrmdigital advertisinghungariantiktokupselling
About the role
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Aleph is an official Spotify Advertising partner. As a Client Solutions Manager in Budapest, you will be the main contact for our strategic advertisers and agencies running campaigns on Spotify: audio, video and display ads, bought through Spotify Ads Manager and programmatic channels. You will help them plan, launch and optimize campaigns, and you will own the growth of their Spotify investment with us.
You will work day to day with colleagues across sales, ad operations and product to support our clients and help them get the most from Spotify: from choosing the right formats and targeting, through smooth campaign delivery, to measurable results and long-term growth. You will be the voice of the client in all of these teams.
What You Will Do
- Manage and cultivate relationships with existing business clients in the CEE region.
- Contribute to scalable account management operations for existing accounts by continuously proposing solutions that meet client objectives and grow Aleph’s revenue through upselling.
- Provide regular, proactive communication between clients and internal teams, represent the team with confidence and set clear client expectations.
- Turn client feedback into input for the product and operations teams.
- Resolve client issues efficiently and tactfully, and support solutions that prevent future problems.
- Serve as a subject matter expert for clients and colleagues.
- Advise, consult and help improve organisational effectiveness.
- Work closely with cross-functional project teams to keep your product knowledge current.
- Make sure all sales activities, including sales meetings and pipeline, are recorded in the CRM tool.
What We Are Looking For
- Around 2 to 3 years of experience in account management, client success or media sales, ideally in digital advertising, performance marketing or adtech.
- Working knowledge of digital advertising platforms, including campaign setup, measurement and optimization.
- A track record of onboarding clients and growing existing accounts through consultative upselling.
- Comfort working with sales targets, pipeline and CRM tools.
- Clear, confident communication and strong stakeholder management, with the ability to set expectations and resolve issues calmly.
- An analytical mindset: you read campaign performance data and turn it into practical recommendations.
- Fluent Hungarian and English, written and spoken.
- A collaborative approach to working with product, operations and sales colleagues.
Why Join Aleph
- Impact: Work with high-profile clients, performance agencies and decision-makers, and see the results of your work in client growth.
- Growth: Build your career at a global company that represents leading platforms, including TikTok, Amazon, Google and nearly 55 others, across 130+ markets.
- Team culture: Collaborate closely with product, operations and sales teams. The feedback you gather from clients shapes what we build next.
- Flexibility and stability: A permanent contract with a hybrid setup, 2 to 3 days per week in our Budapest office.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is HUF 8,658,160.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH