Clinical Director - Cape Cod & Islands

Please Note: The work schedule will be (40 hours) 8:30am to 5:00pm Monday through Friday. The days off will be Sunday and Saturday. This position participates in an Administrator On-Call Rotation. The primary location for this position will be in Hyannis, MA, the secondary location for this position will be in Pocasset, MA.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

• Manages oversight to all community clinical services to include Case Management, Adult Community Clinical Services, Respite Services, Safe Haven and Homeless Outreach, Clubhouses, Partial Hospital and Program of Assertive Community Treatment (PACT).
• Provides direct supervision to the department heads for all State Operated services.
• Serves as a member of the Leadership group as well as Senior Staff.
• Participates in Contract Monitoring of all procured services within the site and supervises contract monitors.
• Serves as a lead in the Joint Commission accreditation process to ensure the agency is constantly reviewing compliance with the standards.
• Conducts and participates in Clinical Care reviews and provides recommendations regarding the clinical care to staff and at times to Senior Management.
• Facilitates training and/or makes recommendations for clinical training to assist staff in providing evidence-based care that is also recovery centered and relevant.
• Leads in Zero Suicide Initiative and collaborate with the Southeast Area and Central Office on clinical initiatives and program development.
• Serves as a standing member in several committees including Risk Management, Medical Records, and the Policy Committee and serves on work groups, performance improvement teams, and subcommittees.
• Liaises with various community agencies including the local Department of Children & Families (DCF) office and the Homeless Shelters.
• Provides Administrator On-Call coverage (including after hour coverage) in rotation with Center/Site Director and Director of Nursing (and coverage for Center/Site Director in their absence).
• Champions patient care and treatment that is trauma informed and person centered in all areas of oversight.

• Develops staff through timely feedback and use of appropriate Human Resource policies to foster and facilitate the ability of staff to achieve highest level of professional growth and performance.

Required Qualifications

• Must possess independent licensure in human services; LICSW, LMHC, or other advanced independent license.
• Current and valid Massachusetts Class D Motor Vehicle Operator's license or equivalent license from the state in which you reside.

Preferred Qualifications:

• At least 10 years of clinical practice of which at least 5 years supervision experience.
• At least 5 years of progressive leadership in progressive leadership positions.
• Professional experience working in an environment that is inspected by the Board of Health, Department of Public Health, Department of Mental Health or The Joint Commission.
• Solid written and oral communication skills and proficiency establishing and maintaining harmonious working relationships with a wide variety of multidisciplinary teams and stakeholders.
• Proven knowledge of the principles and practices of management, including planning, budgeting, organizing, directing, motivating, controlling and decision making.
• Demonstrated record of leadership in the operation of innovative service delivery that promotes individual rehabilitation and recovery.
• Experience and knowledge of services for mental health, substance use care delivery, facility-based care, and treatment of individuals with mental health and substance abuse treatment needs and how to access these services.
• Ability to manage a diverse workforce; ability to embrace diversity as a strategic advantage.
• Proficient usage of Microsoft Office products including Word, Excel, PowerPoint, Teams and Outlook.
• Given the population served, bilingual or multilingual fluency

About the Cape Cod and the Islands Community Mental Health Center:

The CC&I CMHC provides comprehensive services to adults and children. Programs include a 16-bed acute in-patient unit, Case Management, and Adult Community Clinical Services (ACCS). The CC&I CMHC is a Joint Commission certified facility. In all we always aspire to create an environment which promotes growth and independence for patients, families, and employee alike.

Learn more about our important work: https://www.mass.gov/locations/pocasset-mental-health-center

DMH Vision and Mission:

The Department of Mental Health, as the State Mental Health Authority, assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights, and supports mental health training and research. This critical mission is accomplished by working in partnership with other state agencies, individuals, families, providers, and communities.

Pre-Hire Process:
A criminal and tax history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior t