Clinical Educator- Location Negotiable

Clinical Educator

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Department: Quality Job Status: Full Time

FLSA Status: Exempt Reports To: Director of Clinical Risk Management

Grade/Level: Amount of Travel Required: 40%

Work Schedule: Positions Supervised: None

8 a.m. to 5:30 pm Monday- Thursday.

8 a.m. to 12:00 pm on Friday.

However, additional hours may be required to complete duties.

POSITION SUMMARY:

The Clinical Educator is part of the care team and under the supervision of the Director of Clinical Risk Management. The Clinical Educator will work in conjunction with all departments within the health center to develop, design, and implement training curriculum for all staff that ensure proficiency in operational procedures, regulatory requirements, and best practices. Training includes, but are not limited to, new employee orientation, continual employee development, optimization efforts, and areas of concern or risk. The Clinical Educator is involved in continuous Quality Improvement practices and measures as set by Mainline Health Systems, Inc. and in which the practice focus is based on a Patient Centered Medical Home model of care.

SPECIFIC DUTIES AND RESPONSIBILITIES:

1. Collaborates with team members, managers, and subject matter experts to develop and design training content, curriculum, and competencies for new hires and ongoing education.
2. Develops, updates, and maintains training manuals and materials to support goals, objectives, and content knowledge.
3. Create and develop training process for employees not able to meet or maintain set standards or goals.
4. Maintains working knowledge of up-to-date organizational workflows, best practices, and regulatory requirements to ensure training content is current and relevant.
5. Ability to utilize a variety of training methodologies, techniques, concepts, learning tools and practices.
6. Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics and make necessary adjustments.
7. Ability to communicate with staff daily in a courteous and professional manner, address questions and direct calls promptly.
8. Demonstrate commitment to the patient and organization by good attendance, punctuality, professional behavior, and appearance.
9. Serve as part of the care team; following and implementing workflows that support and sustain MHSI Patient Centered Medical Home model of care.
10. Willingness to attend and/or complete continuing education related to this position and/or any other topics as deemed necessary to MHSI.
11. Additional duties or responsibilities as deemed necessary.

SKILLS & ABILITIES:

Education:

Experience:

• Clinical healthcare experience required.
• Previous experience in training or education is highly desirable.

Communication Skills:

Computer Skills:

• Computer skills with capabilities to utilize Excel spreadsheets, graphs, and Word documents preferred.
• Ability to learn and utilize electronic record keeping systems such as electronic medical record required or clinical software applications and tools.

Certificates & Licenses:

• Current licensure as a nurse or other healthcare professional
• BLS & ACLS instructor certification required or willingness to obtain within first year of employment.

Other Requirements:

• Willingness to attend continuing education related to this position.
• The ability to work in a constant state of alertness and in a safe manner.

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REPORTING RELATIONSHIP:

The Clinical Educator reports to, is supervised, and evaluated by the Director of Clinical Risk Management.

PHYSICAL DEMANDS

Other Physical Requirements

Vision (Near, Color)

Sense of Sound (telephone and verbal conversations)

Sense of Touch

EVALUATION:

The evaluation of work performance will be ongoing and will be carried out by the Director of Clinical Risk Management. It will include specific duties and responsibilities of this position description plus employee attitude and general working behavior. Formal evaluation will be performed annually but may be initiated at other times by the Director of Clinical Risk Management.

STATUS:

This is a FLSA Exempt position.

This is an OSHA low risk position.

This is an ADA negotiable position.

This is a safety sensitive position. (Arkansas Act 593 of 2017)

DISCLAIMER

The duties and responsibilities, qualifications, physical conditions and other statements contained herein represent the current general nature of the job described, and are subject to change at any time, with or without notice. This job description does not limit in any way the assignments that may be given to an employee in the job, and employees are expected to perform any and all duties assigned by their supervisor willingly and without reservation.