Clinical Manager

Job Title: Clinical Manager
Program/Department: Family Engagement Program (FEP), Central Region
Location: Worcester, MA (Central MA)
Position Type: Exempt, 40 hours/week, Hybrid (remote and on-site)
Reports to: Senior Director of Family Programs

About IHR: The Institute for Health and Recovery (IHR) helps people heal, strengthen their relationships with loved ones, and thrive. We support people navigating complex and intersecting challenges: substance use, trauma, mental health and medical needs, isolation, poverty and housing instability, and child welfare and justice system involvement. Our services are rooted in compassion and lived expertise, supporting people across all dimensions of identity and experience. We know that with hope, support, and meaningful connection to others, recovery and healing are possible for every person. At IHR, we are proud to offer an inclusive, recovery friendly, and supportive work environment. We welcome and value lived experience of recovery.

The Role : Lead a team 8-10 staff that includes clinical and administrative supervision for the Family Engagement Program (FEP) in Central Massachusetts. FEP staff provide intensive home- and community-based services to families involved with DCF who are navigating substance use, trauma, and mental health challenges. You’ll supervise a Clinical Supervisor, as well a team with clinical Family Engagement Specialists and Peer Recovery Specialists, helping them grow their skills while ensuring families receive strong, consistent, evidence-based clinical supervision.

What You’ll Do:

• Clinical Supervision: provide individual clinical supervision for a clinical supervisor(s), and a team of both clinical Family Engagement Specialists and Peer Recovery Specialists delivering home-based services including bio-psycho-social assessments, treatment plans, safety plans and other recovery supports
• Team Building: support the Central FEP team with monthly team meetings, group supervision, recruiting, hiring, and onboarding new Central region staff
• Administrative Supervision: oversee referrals, caseloads assignments and management, overseeing documentation and electronic health records (EHR) requirements, and supporting licensing and regulatory requirements
• Evidence-based practice guiding and coaching: train and support staff in Motivational Interviewing, trauma-informed care and other program models to support the FEP staff in their work
• Collaborate with DCF and Community Partners: serve as a key partner to DCF area offices, Family Networks, and community stakeholders in monthly meetings and ongoing collaboration, attending DCF provider fairs, connecting with community providers
• Collaborate with programs: work collaboratively with the Director of Recovery and the Director of Youth Services to provide co-supervision for our Peer Engagement and Recovery Support (PEERS) and youth services (FEP-Y)
• Provide training to staff and oversight over staff comprehensive bio-psycho-social assessments and individualized treatment plans related to substance use/mental health, trauma, relapse prevention, recovery support and treatment retention

Who You Are:

• Someone who believes in recovery and in supporting families who are DCF involved and impacted by SUD, trauma and other challenges
• Someone who has a passion for supervision, empowerment and mentorship for clinical and peer staff
• Someone who believes in marrying their clinical expertise with a commitment to relationship building

What You Bring:

• Advanced degree in social work, counseling, psychology, or a related field AND
• Independent clinical license (LICSW or LMHC)
• Experience in providing clinical supervision
• Clinical experience in substance use, co-occurring mental health, and trauma services
• Experience or familiarity with the child welfare system (DCF)
• Experience with home-based services, community outreach, and case management
• Experience supervising bachelor’s- and master’s-level clinicians
• Familiarity with community resources in Central MA
• Strong organizational skills and a collaborative approach to helping others grow
• Bonus: bilingual/bicultural in Spanish and English (strongly encouraged to apply)
• Valid driver’s license, clean driving record, and reliable vehicle access for regional travel

IHR provides reasonable accommodation for qualified individuals with disabilities.