Clinical Nurse Manager
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Skills
About the role
Overview
The Clinical Nurse Manger (CNM) is a direct supervisory leadership role and a key member of the Nursing leadership team. The CNM ensures and delivers high quality, patient-centered care and coordination of all functions in the unit/department during the designated shift. In collaboration with other members of the management team, the CNM directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization's vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance. The CNM provides feedback and coaching to staff members, recognizing them for their contributions while fostering a high-performance culture.
Responsibilities
• Ensures that clinical assignments are based on patient care needs and demonstrated staff competencies.
• Assists with admission and discharge processes to ensure efficient throughput and high-quality, patient-centered care.
• Participates in the ongoing assessment of the quality of patient care services provided on the unit in collaboration with other members of the management team.
• Collaborates with subject matter experts and other managers to create an environment of teamwork that supports improved outcomes and service.
• Supports a patient-first philosophy and engages in service recovery when necessary.
• Supports facility engagement initiatives by operationalizing nursing strategies, including nurse leader rounding, employee rounding, hourly rounds, bedside shift reporting, and other patient experience initiatives.
• Provides recommendations related to interviewing, selecting, and training new staff.
• Recommends and implements courses of action related to training and development, conflict resolution, personnel policy compliance, performance evaluations, and disciplinary actions to support organizational goals.
• Assists with staff scheduling.
• Manages staff labor resources in accordance with patient care needs and established productivity guidelines.
• Supports inventory control processes and assists with the management of supplies and equipment.
• Collaborates with medical staff to coordinate and optimize patient care delivery.
• Demonstrates leadership and initiative in situations where supervision is not present or required.
• Escalates issues related to policies, procedures, rules, and regulations in a timely and effective manner.
• Performs other duties as assigned.
Qualifications
Education
• Associate's Degree in Nursing Required
• Bachelor's Degree in Nursing Preferred
Experience
• 1-3 years
• Minimum of one (1) year clinical experience required.
• Two (2) years of clinical experience preferred.
Required Skills, Knowledge & Abilities
• Evidence of leadership abilities required.
• Knowledge of general nursing principles and practice skills.
• Knowledge of organizational functions, policies, and regulations.
• Applicable technical skills related to the assigned clinical area.
Licenses & Certifications
• Current licensure to practice nursing in the State of Kentucky or West Virginia, depending on legal state of residence. Required
• BLS Required
• ACLS within six (6) months of hire (ED, Critical Care, OR, and Specialty Areas/Units Only) Required
• PALS within six (6) months of hire (ED, OR, Med/Surg Pediatrics) Required
• NRP and AWHONN Fetal Monitoring within six (6) months of hire (Maternal/Child Only) Required
• TNCC within six (6) months of hire (ED Only) Required
• De-Escalation Training within six (6) months of hire (All Units) Required
• Professional Nursing Certification Preferred