Clinical Program Liaison
Dallas, TX, United States17h ago
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Key details
- Location
- Dallas, TX, United States
- Work style
- Onsite
- Level
- Mid level
- Experience
- 3–6 yrs
- Function
- Healthcare
- Focus area
- other
- Posted
- 17h ago
Skills
account managementbusiness development
About the role
Clinical Liaison
Pediatric Partners | Dallas–Fort Worth, TX
Summary
Pediatric Partners is seeking a personable, motivated Clinical Liaison to help connect children and families with pediatric therapy services throughout the Dallas–Fort Worth area.
In this role, you’ll build relationships with healthcare providers and community partners, develop new referral opportunities, and work closely with our clinical and admissions teams to support a smooth referral experience. The ideal candidate is a confident communicator who enjoys being active in the community, takes initiative, and follows through.
Experience working with pediatric referral sources is preferred but not required. Candidates with transferable experience in healthcare outreach, business development, account management, or community relations are encouraged to apply.
Essential Job Functions
Identify, establish, and grow relationships with referral partners, including pediatric practices, hospitals, specialists, case managers, and community organizations.
Strengthen existing partnerships through consistent communication, responsive follow-up, and in-person visits.
Educate referral partners about Pediatric Partners’ services, referral process, service areas, and current availability.
Develop and execute a territory outreach plan that supports referral growth and admission goals.
Coordinate with clinical, operations, and admissions teams to communicate referral needs, address barriers, and support timely access to care.
When required and within the scope of training and qualifications, complete program eligibility screenings and pre-admission documentation.
Maintain accurate records of outreach activities, referral contacts, and follow-up in designated systems.
Represent Pediatric Partners at community events, networking opportunities, and relevant conferences.
Communicate professionally and compassionately with families, referral partners, payors, and internal teams.
Monitor referral activity, identify opportunities for growth, and share market trends and community needs with leadership.
Work toward individual and team referral and admission goals.
Perform other related duties as assigned.
Education and Experience
Bachelor’s degree required; a degree in healthcare, rehabilitation, human services, marketing, business, or a related field preferred.
Experience in healthcare outreach, business development, referral development, account management, or therapeutic service delivery preferred.
Three years of relevant healthcare, rehabilitation, or therapeutic services experience preferred.
Established relationships with pediatric referral sources in the Dallas–Fort Worth area are a plus, but are not required.
Familiarity with managed care organizations, insurance authorization processes, or healthcare admissions preferred.
What Makes a Strong Candidate
Builds trust and maintains lasting professional relationships.
Communicates clearly and adapts conversations to different audiences.
Takes initiative and works independently while staying connected with the team.
Manages a territory, prioritizes outreach, and follows through on commitments.
Uses referral data and partner feedback to guide outreach efforts.
Approaches goals with persistence, accountability, and a service-focused mindset.
Demonstrates professionalism, sound judgment, and respect for confidential information.
Has a genuine interest in helping children and families access care.
Supervisory Responsibilities
This position does not have supervisory responsibilities.
Certificates, Licenses, and Registrations
No professional clinical license is required.
Travel Requirements
Regular travel throughout the assigned Dallas–Fort Worth territory is required for referral visits, community outreach, and events. Occasional travel outside the region may be required for meetings or conferences.
Physical Requirements
Work includes desk-based responsibilities, travel, and visits to healthcare and community settings. Duties may involve sitting, standing, walking, and occasionally lifting or carrying materials weighing up to 10 pounds. Essential functions may be performed with reasonable accommodation.
Pediatric Partners | Dallas–Fort Worth, TX
Summary
Pediatric Partners is seeking a personable, motivated Clinical Liaison to help connect children and families with pediatric therapy services throughout the Dallas–Fort Worth area.
In this role, you’ll build relationships with healthcare providers and community partners, develop new referral opportunities, and work closely with our clinical and admissions teams to support a smooth referral experience. The ideal candidate is a confident communicator who enjoys being active in the community, takes initiative, and follows through.
Experience working with pediatric referral sources is preferred but not required. Candidates with transferable experience in healthcare outreach, business development, account management, or community relations are encouraged to apply.
Essential Job Functions
Identify, establish, and grow relationships with referral partners, including pediatric practices, hospitals, specialists, case managers, and community organizations.
Strengthen existing partnerships through consistent communication, responsive follow-up, and in-person visits.
Educate referral partners about Pediatric Partners’ services, referral process, service areas, and current availability.
Develop and execute a territory outreach plan that supports referral growth and admission goals.
Coordinate with clinical, operations, and admissions teams to communicate referral needs, address barriers, and support timely access to care.
When required and within the scope of training and qualifications, complete program eligibility screenings and pre-admission documentation.
Maintain accurate records of outreach activities, referral contacts, and follow-up in designated systems.
Represent Pediatric Partners at community events, networking opportunities, and relevant conferences.
Communicate professionally and compassionately with families, referral partners, payors, and internal teams.
Monitor referral activity, identify opportunities for growth, and share market trends and community needs with leadership.
Work toward individual and team referral and admission goals.
Perform other related duties as assigned.
Education and Experience
Bachelor’s degree required; a degree in healthcare, rehabilitation, human services, marketing, business, or a related field preferred.
Experience in healthcare outreach, business development, referral development, account management, or therapeutic service delivery preferred.
Three years of relevant healthcare, rehabilitation, or therapeutic services experience preferred.
Established relationships with pediatric referral sources in the Dallas–Fort Worth area are a plus, but are not required.
Familiarity with managed care organizations, insurance authorization processes, or healthcare admissions preferred.
What Makes a Strong Candidate
Builds trust and maintains lasting professional relationships.
Communicates clearly and adapts conversations to different audiences.
Takes initiative and works independently while staying connected with the team.
Manages a territory, prioritizes outreach, and follows through on commitments.
Uses referral data and partner feedback to guide outreach efforts.
Approaches goals with persistence, accountability, and a service-focused mindset.
Demonstrates professionalism, sound judgment, and respect for confidential information.
Has a genuine interest in helping children and families access care.
Supervisory Responsibilities
This position does not have supervisory responsibilities.
Certificates, Licenses, and Registrations
No professional clinical license is required.
Travel Requirements
Regular travel throughout the assigned Dallas–Fort Worth territory is required for referral visits, community outreach, and events. Occasional travel outside the region may be required for meetings or conferences.
Physical Requirements
Work includes desk-based responsibilities, travel, and visits to healthcare and community settings. Duties may involve sitting, standing, walking, and occasionally lifting or carrying materials weighing up to 10 pounds. Essential functions may be performed with reasonable accommodation.