Clinician Lead (4655)

CORE RESPONSIBILITIES

Clinic Culture and Team Environment

• Foster a positive, respectful, and accountable clinic environment

• Promote teamwork across clinicians, nursing, ancillary, and administrative staff

• Model professionalism, patient-centered care, and organizational values

• Support engagement, morale, and retention of clinical staff

Operational Leadership

• Partner with Practice Manager and Nursing Lead to oversee daily clinic operations

• Participate in staffing decisions, scheduling optimization, and workflow design

• Address day-to-day operational issues impacting patient flow and access

• Assist in implementation of organizational initiatives at the clinic level

• Ensure alignment with organizational policies, procedures, and regulatory requirements

Clinical Performance and Metrics

• Lead clinicians to achieve key performance metrics, including:

• Productivity (e.g., visit/session targets, panel management)

• Quality (e.g., HEDIS/UDS/VBC measures)

• Patient experience and access

• Budgetary targets

• Review clinic-level performance data and provide feedback to clinicians

• Identify performance gaps and support improvement plans

• Reinforce accountability for individual and team performance

Clinical Quality and Standardization

• Oversee adherence to clinical guidelines, protocols, and best practices

• Support quality improvement initiatives and care standardization efforts

• Monitor clinical outcomes and escalate quality concerns as needed

• Collaborate with organizational quality and safety teams

• Promote evidence-based care and appropriate documentation practices

Provider Support and Issue Resolution

• Serve as first-line resource for provider questions and concerns

• Address common provider issues (clinical, workflow, interpersonal)

• Provide informal coaching, mentorship, and conflict resolution

• Escalate complex personnel or performance issues to appropriate leadership

• Assist in annual clinician performance evaluations

Communication and Leadership Engagement

• Attend required clinical leadership and organizational meetings

• Communicate organizational priorities, updates, and expectations to clinic staff

• Provide feedback from frontline clinicians to organizational leadership

• Participate in planning and implementation of clinic and system initiatives

Escalation and Problem-Solving

• Identify and escalate unresolved clinical, operational, or administrative issues

• Collaborate with leadership to develop and implement solutions

• Ensure timely follow-up on identified issues affecting care delivery

Qualifications

WACO FAMILY MEDICINE – CLINICIAN LEAD

LOCATION: Variable

REPORTS TO: Chief Medical Officer

POSITION OVERVIEW

The Clinician Lead provides frontline clinical leadership for a primary care clinic (approximately 3–15 clinicians). This role partners with the Practice Manager and Nursing Lead to ensure effective daily operations, high-quality patient care, and achievement of organizational goals. The Clinician Lead supports providers, reinforces clinical and operational standards, and fosters a positive, collaborative clinic culture.

QUALIFICATIONS

Required

• MD/DO or APP (NP/PA) with active, unrestricted license

• Minimum 2 years clinical experience in primary care

• Demonstrated leadership, teamwork, and communication skills

Preferred

• Prior leadership experience (formal or informal)

• Experience with quality improvement, financial and clinic performance metrics

• Familiarity with value-based care and population health

Key Competencies

• Clinical credibility and sound judgment

• Team leadership and influence

• Operational awareness, problem-solving and strategic thinking
• Data-driven performance management
• Communication and conflict resolution
• Accountability and reliability