Community Pharmacy Technician - UHealth Tower - Full Time

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Sign-On Bonus: Up to $7,500

Various positions available

CORE JOB SUMMARY 

The Community Pharmacy Technician I supports the daily operations of UHealth retail (outpatient) pharmacy services, including prescription processing, medication preparation, filling, packaging, and distribution, under the supervision of a licensed pharmacist. The role helps ensure accurate, timely, and efficient prescription fulfillment. Level I is the entry level of the UHealth retail pharmacy technician career ladder. The incumbent performs foundational technician functions and earns the PTCB CPhT and the Controlled Substances Diversion Prevention Certificate within 24 months of hire. The technician provides courteous customer service and supports the pharmacy team in maintaining safe, compliant, and patient-centered retail pharmacy operations. All clinical questions and decisions are referred to a licensed pharmacist.

CORE JOB FUNCTIONS

• Processes prescriptions under pharmacist supervision; retrieves, counts, measures, labels, packages and stages medications for pickup or delivery using approved procedures.
• Enters prescription data accurately, including strengths, directions and quantities; identifies discrepancies for pharmacist review.
• Performs basic pharmaceutical calculations, including doses, unit conversions, quantities and days’ supply.
• Supports prescription intake and documents required information while protecting confidentiality and following HIPAA and institutional privacy policies.
• Provides courteous service to patients, caregivers and healthcare professionals; refers clinical questions and medication concerns to a pharmacist.
• Follows controlled-substance handling, counting, storage and documentation procedures to support diversion prevention.
• Coordinates pickup and delivery, including packing, processing and tracking medications to the appropriate patients or locations.
• Assists pharmacists and senior technicians with third-party claims and identifies basic claim rejections for resolution.
• Replenishes dispensing areas, organizes stock and reports low inventory or expired medications; maintains prescription records and pharmacy logs.
• Maintains clean, organized and safe work areas; follows policies and regulations, completes training and competencies and supports staff and retail locations as needed.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Community Pharmacy Technician I

Education:

• High school diploma or GED required.

Certification and Licensing:

• Active Pharmacy Technician Registration with the Florida Board of Pharmacy required.
• PTCB Certified Pharmacy Technician (CPhT) required within twenty-four (24) months of hire.
• PTCB Controlled Substances Diversion Prevention Certificate required within twenty-four (24) months of hire.
• Required certifications must remain current; a lapse triggers a remediation plan with Pharmacy leadership and HR.

Experience:

No prior pharmacy technician experience required. New entrants to pharmacy encouraged to apply. Retail, outpatient, ambulatory, or specialty pharmacy experience and familiarity with pharmacy software and automation.

Knowledge, Skills and Abilities:

• Pharmacy Operations: Knowledge of retail pharmacy operations, prescription processing, medication preparation, filling, labeling, packaging, dispensing workflows, and medication distribution.
• Prescription Processing and Data Entry: Ability to accurately enter, interpret, and process prescription information, patient demographics, medication directions, quantities, days' supply, and other required documentation.
• Patient Service and Communication: Ability to communicate professionally and courteously with patients, caregivers, pharmacists, prescribers, and other healthcare professionals while maintaining patient confidentiality.
• Problem-Solving: Ability to identify and resolve routine processing and operational issues, escalating clinical or complex concerns to a pharmacist or supervisor.
• Technical Proficiency: Ability to use pharmacy management systems, electronic health records, and automated dispensing and packaging technologies (for example, Epic, PioneerRx, and ParataMax).
• Organization and Efficiency: Ability to manage multiple priorities, maintain accuracy, and meet productivity expectations in a fast-paced retail pharmacy environment.
• Quality Assurance and Compliance: Knowledge of pharmacy policies, regulatory requirements, medication safety practices, and quality standards; ability to identify discrepancies and maintain accurate documentation.
• Collaboration: Ability to work effectively with pharmacists, physicians, nurses, administrative personnel, and other healthcare professionals.
• Foundational knowledge of third-party billing and controlled substance procedures.
• Clear written and oral communication in English.

 

This is a core job profile description and is not reflective of all duties that may be assigned to a specific position in each individual department. The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status:

Full time

Employee Type:

Staff