Concierge Agent
Puerto Rico, United States3d ago
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About the role
Job Description
Fairmont El San Juan Hotel Concierge Agent creates memorable experiences for all guest by providing special assistance and information about local area, attractions; booking dinner reservations, transportation and all other guests requests / needs to contribute to an exceptional experience.
Qualifications
QUALIFICATION STANDARDS
EDUCATION & SKILLS
- High School graduate
- Ability to speak and write clearly in English and Spanish
- Ability to carry out detailed, involved instructions both written and oral
- Capacity to multi task, prioritize and resolve issues.
EXPERIENCE
- Experience in a related field preferred
- Hospitality experience preferred
Additional Information
All your information will be kept confidential according to EEO guidelines.
Company Description
Fairmont El San Juan Hotel, where lively vibes and peaceful ocean views meet. Located minutes from Old San Juan, on the award-winning Isla Verde Beach in Puerto Rico. The resort features four pools, villa rooms, live entertainment, a Well & Being Spa and Fitness Center, paddleboards, luxury cabanas, signature dining at Caña, El San Juan Beach Club, Meat Market, Riva and Chandelier Bar featuring a 7,000 Crystal Chandelier.
What is in it for you
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities,
- Salary per hour $20.94