Concierge – Front Desk (Part-Time)

Description

Position Overview

We are seeking a part-time Concierge to join our front desk team at our Historic Inn. This role is guest-facing and focused on delivering a thoughtful, well-executed experience from arrival through departure. The position also supports light breakfast service on mornings when guests are in-house. The right candidate is attentive, resourceful, and comfortable managing multiple responsibilities while maintaining a calm, professional presence.

What You’ll Do

• Provide personalized assistance to guests, anticipating needs and tailoring recommendations
• Serve as a local resource for dining, activities, and transportation
• Manage reservations, special requests, and guest communications
• Coordinate with internal teams to ensure a seamless stay
• Address guest concerns promptly and professionally
• Build relationships with guests and local partners to enhance the overall experience
• Support breakfast service as needed, including:
  • Preparing and maintaining warm items
  • Plating and serving guests
  • Replenishing items throughout service
  • Clearing tables and maintaining a clean service area
  • Washing dishes and resetting for the next service

What We’re Looking For

• Strong guest service mindset with a focus on consistency and follow-through
• Clear and professional communication skills
• Familiarity with the local area or willingness to learn quickly
• High attention to detail and organization
• Ability to manage competing priorities in a fast-paced environment
• Availability for a part-time schedule, including mornings, evenings, weekends, and holidays as needed

Schedule Notes

• Part-time hours based on business needs
• Breakfast service is typically up to 2 hours on days with guests in-house

Why This Role

• Opportunity to be part of a well-regarded property with a strong guest experience focus
• Exposure to a high-touch hospitality environment
• Collaborative team with clear expectations and support
• Competitive hourly pay

If you take pride in creating a smooth, thoughtful guest experience and are comfortable stepping into both front desk and light service responsibilities, we’d like to connect.