CONTENT MANAGER (49661)

Looking to start an exciting new career? City Electric Supply (CES) offers excellent career opportunities for people who are friendly and passionate about providing incredible customer service. Benefits include medical, dental, and vision insurance, 401K, paid time off, and internal growth opportunities.

 

About City Electric Supply

CES is a family-owned electrical wholesaler with the benefits of a worldwide service network and the personal service of a neighborhood store. Our "customer service first" core value has allowed us to grow continually for over 65 years while keeping our founding principle of empowering people to make local business decisions. CES now employs more than 7,400 people at over 1,000 branches world-wide of which there are over 500 branches across North America.  Our vision is to add 30-35 branches a year, while staying true to our Company values.

 

Summary 

The Content Manager oversees category-level product content on CES websites and works closely with Specialists to ensure accuracy, completeness, and optimization. Reporting to the Digital Content Manager, this role is responsible for managing content categories, guiding day-to-day updates, and driving projects that improve product discoverability and website performance. The ideal candidate is detail-oriented, organized, and experienced in digital content and e-commerce workflows.

 

Essential Job Functions 

• Manage product categories across CES websites, ensuring accuracy, completeness, and consistency.
• Guide and informally lead Content Specialists, providing mentorship and workflow direction.
• Oversee category-level content projects, ensuring deadlines and quality standards are met.
• Collaborate with Digital Content Manager, Commercial, Marketing, and Data teams to prioritize content initiatives.
• Maintain and optimize product images, descriptions, specifications, and attributes in CMS platforms.
• Follow content standards, SEO guidelines, and governance best practices.
• Monitor category content performance using analytics tools and recommend improvements.
• Support cross-functional projects related to website content, digital merchandising, and product discoverability.
• Maintain documentation, workflows, and standards for category content updates.

 

Qualifications

Education/Experience

• Bachelor’s degree in Marketing, Communications, Information Technology, Business, or a related field preferred.
• Minimum 3–5 years of experience in digital content, e-commerce, or related fields.
• Experience managing projects, guiding teams, or mentoring Specialists preferred.
• Familiarity with CMS platforms, SEO/SEM, product data management, and digital merchandising.

 

Competencies 

• Strong organizational, project management, and execution skills.
• Knowledge of digital content best practices, e-commerce platforms, and category management.
• Ability to guide and mentor team members informally.
• Excellent verbal and written communication skills.
• Proficient in Excel, Power BI, and other Microsoft Office products.

 

Benefits Offered:

• Medical, Dental, Vision Insurance.
• 401(k) company match program.
• Telehealth.
• Short-term and Long-term disability insurance.
• Basic and AD&D Life Insurance paid for by the company.
• Critical Illness, Hospital Confinement, Accident Insurance, Supplemental Life Insurance.
• Employee Assistance Program.
• Mental, physical, financial wellness.
• Auto and Home Insurance discount.
• Paid Time Off and 7 paid Holidays.
• Paid Pregnancy, Parental, and Adoption Leave programs.
• Employee Discount Program.
• Training Programs.
• Internal growth opportunities in a fast-growing company.
• In some jurisdictions, state or local laws address sick leave or other leaves of absence. The Company complies with all such laws. This policy shall apply only to the extent it does not conflict with applicable law.

 

Supervisory Responsibility 

This position does not have direct supervisory responsibilities but provides guidance, mentorship, and workflow direction to Digital Content Specialists.

 

Physical Demands 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The employee must be able to perform the physical requirements necessary to receive, pick, pack, ship, and move materials throughout the warehouse, including, but not limited to, standing, walking, bending, twisting, stooping, reaching, climbing ladders, cutting wire, paralleling wire, installing wire pulling heads, and lifting materials weighing up to 75 pounds. 

 

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice. 

 

Benefits Offered:

• Medical, Dental, Vision Insurance.
• 401(k) company match program.
• Telehealth.
• Short-term and Long-term disability insurance.
• Basic and AD&D Life Insurance paid for by the company.
• Critical Illness, Hospital Confinement, Accident Insurance, Supplemental Life Insurance.
• Employee Assistance Program.
• Mental, physical, financial wellness.
• Auto and Home Insurance discount.
• Paid Time Off and 7 paid Holidays.
• Paid Pregnancy, Parental, and Adoption Leave programs.
• Employee Discount Program.
• Training Programs.
• Internal growth opportunities in a fast-growing company.
• In some jurisdictions, state or local laws address sick leave or other leaves of absence. The Company complies with all such laws. This policy shall apply only to the extent it does not conflict with applicable law.

 

Supervisory Responsibility 

This position has no supervisory responsibilities.