Coordinator of Civic Engagement and Service Learning

Job Posting:

JR102101 Coordinator of Civic Engagement and Service Learning (Open)

Department:

Student Affairs , PM

Position Type:

Regular

Open Date:

10-29-2026

Close Date:

11-19-2026

$60,000.00 Annually

Job Description:

The Coordinator of Civic Engagement and Service Learning supports the development, coordination, and assessment of civic engagement and service-learning initiatives that connect academic learning with community-based experiences. This position collaborates with faculty, students, and community partners to implement high-impact practices that foster civic responsibility, community impact, and student success.
The Coordinator manages day-to-day operations of service-learning programs, coordinates community partnerships, supports faculty integrating service into coursework, and ensures that civic engagement opportunities are accessible, well-documented, and aligned with institutional priorities and accreditation expectations.

Responsibilities:

• Coordinate civic engagement and service-learning opportunities for undergraduate students, including volunteer placements, community-based projects, and campus service initiatives.

• Recruit, train, and support students participating in community engagement activities.

• Plan and facilitate service days, community events, and civic engagement programming throughout the academic year.

• Maintain participation records and track student engagement hours for reporting, recognition, and assessment purposes.

• Collaborate with faculty to integrate service-learning components into academic courses across disciplines.

• Provide logistical and pedagogical support for faculty developing or revising service-learning syllabi, assignments, and reflection activities.

• Assist in developing workshops and training sessions on best practices in service-learning and community-based teaching.

• Support assessment of service-learning outcomes related to student learning, civic development, and community impact.

• Establish and maintain relationships with nonprofit organizations, schools, and community agencies to identify appropriate and meaningful service placements for students.

• Coordinate community partner onboarding, agreements, and communication to ensure mutual expectations and compliance with university policies.

• Conduct periodic site visits and evaluations to ensure quality placements and student safety.

• Maintain accurate records of community partnerships, memoranda of understanding, risk documentation, and student participation.

• Assist in preparing reports and data summaries related to civic engagement participation, outcomes, and institutional reporting requirements.

• Support marketing and outreach efforts to promote civic engagement opportunities through campus communication channels, social media, and events.

• Participate in Office of Experiential Learning initiatives, campus events, and assessment activities.

• Other duties as assigned.

Minimum Qualifications:

EDUCATION

• Bachelor’s degree in social work, education, public administration, nonprofit management, higher education, or a closely related field required.

• Master’s degree in a related field preferred.​

EXPERIENCE

• Minimum of two to four years of professional experience in civic engagement, community outreach, nonprofit programming, or service-learning in a higher education or community-based setting.

• Experience coordinating volunteers, managing community partnerships, or supporting experiential learning initiatives is strongly preferred.

• Experience working with diverse and underrepresented student populations is desirable.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of service-learning pedagogy, community engagement models, and high-impact educational practices.

• Understanding of issues related to community partnership ethics, reciprocity, and asset-based community development.

• Strong organizational and project management skills with the ability to coordinate multiple programs and events simultaneously.

• Excellent interpersonal and relationship-building skills with the ability to work effectively with students, faculty, and community stakeholders.

• Ability to communicate clearly in writing and verbally, including presentations, training sessions, and reports.

• Ability to collect, analyze, and present participation and outcome data to support assessment and program improvement.

• Demonstrated commitment to diversity, equity, inclusion, and community empowerment.

• Proficiency in Microsoft Office Suite and student engagement or volunteer management platforms.

Conditions of Employment:

• Occasional evening and weekend academic advising and/or retention activities required.

• Occasional travel required for retention initiatives and professional development.

• Ability to lift and carry small parcels, packages, and other items as needed for outreach to student events.

Additional Job Information:

BENEFITS SUMMARY

Coppin State University offers a competitive benefits package to include health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave and federal holidays for all regular employees. Please see the link below to view the benefits that Coppin State University has to offer.

https://www.coppin.edu/benefits

E-VERIFY STATEMENT

This agency participates in the E-Verify system for verification of citizenship and employment authorization.

Coppin State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, ethnicity, national origin, ancestry, religion, gender, sexual orientation, gender identity, genetic information, marital status, pregnancy, age, disability status or veteran status. View the EEOC Know Your Rights poster for more information regarding your rights under the law.

If you experience difficulties utilizing the online application system or you require reasonable accommodations during any part of the pre-employment process, please contact Human Resources at AskHR@coppin.edu. Please note that only inquiries regarding a request for reasonable accommodation or system issues will be responded to when contacting this e-mail account. Reasonable accommodation will be considered on a case-by-case basis.