Core Facilitator
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Key details
- Location
- Atlanta, GA, United States
- Work style
- Onsite
- Level
- Mid level
- Experience
- 4–7 yrs
- Function
- other
- Focus area
- other
- Posted
- 5d ago
Skills
curriculum design
About the role
Authority Brands' training organization prepares new franchise owners across its portfolio of home services businesses to open and run their businesses. Owners complete pre-work online, then attend live, hands-on training in Atlanta: a common core shared across the portfolio, followed by brand-specific training. The common core may cover foundational business operations subjects such as sales, leadership, customer call handling, financial fundamentals, marketing and management development, with examples adapted to different franchise business models. Contracted partners lead the initial curriculum design; this team delivers the training and owns the curriculum after handoff.
Core Facilitators teach the common core program that new franchise owners take across the portfolio, along with network classes for owners. Certain positions carry a trades or restoration endorsement. This role does not teach technical trade skills.
Key responsibilities
Facilitate the common core week, twice a month, co-teaching with a second facilitator.
Teach network classes in sales, leadership, call taking and management development.
Use examples from the brands in the room so each owner sees how the core applies to their business.
Run activities, practice and assessments as designed, and record results.
Report learner feedback and curriculum issues to the Lead Core Facilitator and the Instructional Designer
Earn and keep certification from the Director of Training on each curriculum you teach.
Spend time in the field with franchisees to keep examples current.
Qualifications
Required
4 or more years facilitating adult learners in person.
Experience teaching business topics such as sales, financial basics, marketing or leadership.
Comfortable co-facilitating and adapting to mixed-brand groups.
Bachelor's degree or equivalent experience.
Preferred
Franchise or home services business experience.
Core Facilitators teach the common core program that new franchise owners take across the portfolio, along with network classes for owners. Certain positions carry a trades or restoration endorsement. This role does not teach technical trade skills.
Key responsibilities
Facilitate the common core week, twice a month, co-teaching with a second facilitator.
Teach network classes in sales, leadership, call taking and management development.
Use examples from the brands in the room so each owner sees how the core applies to their business.
Run activities, practice and assessments as designed, and record results.
Report learner feedback and curriculum issues to the Lead Core Facilitator and the Instructional Designer
Earn and keep certification from the Director of Training on each curriculum you teach.
Spend time in the field with franchisees to keep examples current.
Qualifications
Required
4 or more years facilitating adult learners in person.
Experience teaching business topics such as sales, financial basics, marketing or leadership.
Comfortable co-facilitating and adapting to mixed-brand groups.
Bachelor's degree or equivalent experience.
Preferred
Franchise or home services business experience.