Customer and Trading Manager - Online - MNTR
Royal Tunbridge Wells, United Kingdom3d ago
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Key details
- Location
- Royal Tunbridge Wells, United Kingdom
- Work style
- Onsite
- Level
- Senior
- Job type
- Full-time
- Function
- Finance & Accounting
- Focus area
- other
- Posted
- 3d ago
Skills
About the role
MNTR Description
Band 2 colleagues applying for this role will be supported through the Manager New to Role learning programme. This flexible 12-week programme is designed to help colleagues moving into a Customer & Trading Manager role for the first time build the skills and confidence needed to succeed.
The programme combines workshops, practical learning, on-the-job development and regular support from Learning Partners and Line Managers, helping colleagues build the confidence to run a store or shift independently. It also provides a valuable peer network, enabling new managers to learn and grow together.
Before applying for this role, please speak with your line manager to better understand the Customer & Trading Manager role and gain their support.
What you’ll be doing:
Working closely with a small team of managers to make sure the store runs like clockwork every day.
Taking responsibility for the day to running of the store, often being the only manager in with accountability for the full shop.
Work alongside a team to complete all tasks, ensuring our customers are served efficiently and safely.
People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
Where we have close knit networks of convenience stores it may mean that you need to help another store now and then.