Customer Experience Student Worker

Winland Foods, Inc., based in Oak Brook, IL, is a global manufacturer of private label and branded foods for retail and co-pack customers. We use only the finest ingredients and ensure every product we make meets the highest standards of taste, quality and accessibility. Across all our food categories, we offer customers a range of premium and value solutions to meet the evolving needs of the consumers. We work closely with our customers to offer consumer-loved brands and custom private label products and create new innovative products. We specialize in pasta, sauces, syrups, dressings, jams and jellies, pie fillings, pita chips, dry dinners, dry baking ingredients, and more. We have manufacturing facilities across the United States, Canada, and Italy.

Employee Type:

Part time

Location:

WI Green Bay

Job Type:

Administration

Job Posting Title:

Customer Experience Student Worker

Job Description:

You must be actively in school for this role.

Schedule: Student will be required to work in office Tues-Thurs with 15-20 hours weekly.

Work Location: 1120 Employers Blvd. Suite 200, De Pere, WI 54115

Salary: $23.00 with an additional one-time lump sum payment to support expenses

Duration: Flexible based on student enrollment status

The Customer Experience Part-Time Student will be responsible for coordinating with internal functions, including but not limited to supply chain, brand, sales, transportation, warehousing, credit and IT.  The role will work directly in multiple systems and gain experience in both business acumen and order fulfillment. This is not a call center role but will have customer service management responsibilities.

Responsibilities:

• Formal orientation and onboarding
• Individualized development and feedback
• Regular interface with site leadership through one-on-one meetings
• Organizational and time management skills in managing daily and project work
• Lead and manage Product Sample Program
• Experience working with SAP, a large ERP system
• Networking opportunities

Qualifications:

• Actively enrolled in an accredited university, working towards an associate or bachelor's degree in business, supply chain, or closely related major
• Overall and within major GPA of 3.0 or higher
• Knowledge of Microsoft Office is required
• The ability to manage multiple tasks while paying close attention to details
• The ability to work independently
• Excellent written and verbal communication skills
• Can maintain a high degree of accuracy / interaction with multiple departments while coordinating shipments / customer requests
• Excellent organizational skills
• Ability to lift and carry up to 25lbs

EEO Statement:

Winland Foods seeks to recruit, develop, and retain the most talented people from a diverse candidate pool, and as a global company we believe our success is enhanced by fostering equity and inclusion in the workplace. Therefore, Winland Foods is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, genetic information, military or veteran status, and any other characteristic protected by applicable law.