Customer Service Coordinator, Central Dispatch
Toronto, ON, Canada16h ago
Key details
- Location
- Toronto, ON, Canada
- Work style
- Onsite
- Level
- Mid level
- Experience
- 3–6 yrs
- Function
- Customer success & Support
- Focus area
- other
- Posted
- 16h ago
Skills
customer servicelean methodologymaterials managementmicrosoft officeproduct sourcingsap
About the role
Sinai Health is looking for a Customer Service Coordinator, Central Dispatch.
In this role you will:
Support the Materials Management Manager/Supervisor in performing cycle counts and year-end Stores physical inventory count
Monitor the resolution of packing slips with Purchasing where no receipt can be entered on SAP, escalates to Supervisor weekly
Maintain accurate and up-to-date packing slip filing system
Complete daily entry of ad-hoc orders, errors and transfers in relation to the Distribution centre
In collaboration with the Distribution Centre, resolve any supply chain errors
Communicates directly with vendors and/or sales reps as required to support product sourcing
Perform other duties consistent with the job classification as required
Job Requirements:
Mandatory
Successful completion of a college or university diploma/degree in Supply Chain, Logistics, or other related discipline from an accredited educational institution in a related discipline
3 years of experience in a relevant field
Preferred
Experience in a large complex health care environment
Demonstrated experience using SAP applications in an inventory environment
Experience using LEAN methodology
Skills and Knowledge
Familiarity with a wide variety of medical/surgical supplies
Proficiency using Microsoft Office
Demonstrated ability to adapt to technological changes to perform job functions
Proven commitment to high quality customer service with the ability to work effectively in a team environment and with a variety of internal and external stakeholders
Strong communication, interpersonal, organizational and time management skills with ability to prioritize competing demands and meet deadlines
Strong attention to detail and a strong aptitude for analysis and process refinement
Self-motivated and dependable team player with the ability to work efficiently and independently in a complex, fast-paced, dynamic environment
Ability to communicate and read using English in order to effectively perform the essential duties of the position
Demonstrated satisfactory work performance and attendance history
If this sounds like you and you feel ready to advance your materials management career within health care, apply now and let us know why you would be a great addition to our team.
In this role you will:
Support the Materials Management Manager/Supervisor in performing cycle counts and year-end Stores physical inventory count
Monitor the resolution of packing slips with Purchasing where no receipt can be entered on SAP, escalates to Supervisor weekly
Maintain accurate and up-to-date packing slip filing system
Complete daily entry of ad-hoc orders, errors and transfers in relation to the Distribution centre
In collaboration with the Distribution Centre, resolve any supply chain errors
Communicates directly with vendors and/or sales reps as required to support product sourcing
Perform other duties consistent with the job classification as required
Job Requirements:
Mandatory
Successful completion of a college or university diploma/degree in Supply Chain, Logistics, or other related discipline from an accredited educational institution in a related discipline
3 years of experience in a relevant field
Preferred
Experience in a large complex health care environment
Demonstrated experience using SAP applications in an inventory environment
Experience using LEAN methodology
Skills and Knowledge
Familiarity with a wide variety of medical/surgical supplies
Proficiency using Microsoft Office
Demonstrated ability to adapt to technological changes to perform job functions
Proven commitment to high quality customer service with the ability to work effectively in a team environment and with a variety of internal and external stakeholders
Strong communication, interpersonal, organizational and time management skills with ability to prioritize competing demands and meet deadlines
Strong attention to detail and a strong aptitude for analysis and process refinement
Self-motivated and dependable team player with the ability to work efficiently and independently in a complex, fast-paced, dynamic environment
Ability to communicate and read using English in order to effectively perform the essential duties of the position
Demonstrated satisfactory work performance and attendance history
If this sounds like you and you feel ready to advance your materials management career within health care, apply now and let us know why you would be a great addition to our team.
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